oasis in middle of town

nothing

Very authentic, great location, comfortable rooms with lots of character. Not a impersonal chain hotel but more like a boutique hotel with very high standards. Food at restaurant for dinner was very good. Great service. Fab spa treatment. Lovely staff

Breakfast was good, but not spectacular. I felt it was perfect for me. Nice combination of choices for traditional Indonesian and Western tastes. Service was always extremely friendly and accommodating.

I did not care for the restaurant for dinner. There were much better places in town.

Great location, clean and very helpful staff. Very nice rooms, with plenty amenities. Room cleaning was perfect. In the centre of the busy Ubud, but hidden deep inside and potentially can be fairly quiet (if no construction works).

Room was facing other building, unless you keep curtains closed, expect very little privacy. Came 30 minutes before the breakfast time ended, food was cold. Contruction at the site. Circular saw sounds etc...

beautiful pool and quiet

food

Staff were really cheerful and friendly, greeted us by names for the whole stay, made us felt welcoming. Complimentary afternoon tea and daily activities were definitely a bonus. Breakfasts were ok

The room we're staying looked worn (but everything was functioning normally, lights, strong a/c, kettle...) The shower curtain kept dripping water to the floor no matter how careful we were. And our key cards were not functioning for 2 times, and couldn't be fixed immediately

very well maintained property amidst green plants and trees. there is a green tunnel which makes one feel closer to nature. golf carts take guests and luggage to the rooms . open view called The View is where buffet breakfast is served overlooking the rice fields is an amazing open space. The resort is very strategically located where all the cafes and bars are located. there is also an activity list available from the hotel . the lobby is being built so the checkin process is through a bar and then to the lobby area. housekeeping services is extremely prompt and service is excellent. special recognition to Gusti Petriwan and Puspa for being so cooperative, flexible and having a willingness attitude to help. the experience was better with their support.

Quality and Quantity of food . this was overcome by the fact that there are several good restaurants, bars and eateries near by .

several pools which is nice. breakfast has lots of options and nice fruit. Yoga barn is walking distance, which is convenient.

lots of parties/music events nearby and yoga barn music was very loud; everyday only two times to refill water is quite ridiculous. the two glass bottles they provide in the room were small (i think maybe around 500ml per bottle) and we had to ask for refill all the time......... and also being reminded that only two refills are complimentary. Morning yoga session is not professional at all so if you are yoga practitioner, consider attending class elsewhere.

great location for restaurants and friendly staff

first of all there is building work at the back of the property which our room overlooked which isn’t mentioned when you book or shown on the photos - it looks like it’s isolated and believe me it isn’t - they are building a wedding venue - a big one - so when you see the pics and it overlooks green forest well it did but not so much now Our biggest issue is and was the bathroom was dirty - even when we asked for it to be cleaned at 9am when we came back at 6 it was still uncleaned . Brown dirty sealant round the bath - and I mean months perhaps years of not been cleaned , brown marks on the tiles near the toilet , my husband wiped some of these off prior to contacting reception, very questionable 🤢Toothpaste on the walls shelves so dusty you could write your name on . They did eventually come and clean but having made a big issue of having a chse cert I did wonder ? The bathrooms need a desperate refurbishment.

Spacious room comfy bed Breakfast place has the best view

nothing so prefect

Well located, clean and spacious room with 2 bathrooms, good breakfast buffet and friendly staff.

A monkey (or other animal) caused a ruckus during the night and was slamming on our walls. The key cards also got deprogrammed (and we couldn’t access our room) and the staff couldn’t fix it for a day.

Everything was great.

The room was very nice The restaurant service was excellent The masseuses in the spa were very good The group of singer, guitarist and drummer was very good, and interacted well with the hotel guests

The room, Yudistira, had nowhere to sit outside by the plunge pool The spa only offered massage, no other treatments, and didn't open until the afternoon

very beautiful and quiet, lovely staff and secluded location

bath/shower was awkward