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Location was pretty central, breakfast was good (though it would be great if they offered cappuccinos, not just filter coffee), there was a gym. Room was comfortable.

I'd suggest using jugs of water (I know not many hotels do this though) as there was never enough, though you could request more bottles if you wanted. The pool wasn't ready to be used.

Room was clean. The check-in staff friendly. The food was good! It is located close to the mall where you can find anything you need.

Understanding that very specific needs cannot always be accommodated by a hotel, one such need (not completely necessary) was a request for non-alcoholic beers, which are available elsewhere but not at the hotel. I did find some, but was informed that I couldn't have them with some friends who had come to visit and work with me (these friends were eating and drinking from the hotel). It is a simple request, but one that was vehemently denied, and that did leave a bad taste in my mouth (forgive the pun) given that I do stay here whenever I am in Nairobi.

Plenty of Staff on hand to assist you. It was walking distance to the malls and a bar was right up the street.

plenty of people were watching as you walked so make sure you are aware of your surroundings. Their is no police presents from what I seen.

We stay here often and think it’s a great value

There is a clue that’s opened now on the same block with ridiculously loud music

I liked the breakfast and staff service, even up to GM. The facility is very good and location as well. Over all A grade.

Giving only one key for 2 people staying in the room caused lots of issues, but was later rectified. The time to make a large order of pizzas (5) was like 45min and that needs to change.

They are so welcoming. Kept a cake for my husband on the room.

It was all spectacular

Clean, friendly, and comfortable.

Nothing