Got food poisoning at the restaurant Was very much hoping for a follow-up after having expressed that 2 people got sick and we were checking out in a really bad shape

Certainly a value value for money solution for Nairobi. Hotel with personality, high end aesthetics, comfort , focus on sustainability and above all exceptionally friendly personnel. I was the first time in Kenya dnd I felt like home.

The hotel was central location, staff were very helpful and respectful and friendly , eager to help. the staff at reception were very helpful , they gave us very good advice on local markets and cash points , booked our taxis , printed our flight e - tickets , exchanged dollars to local currency , they allowed us to use the facilities for the day after check out as our flight was in the night , we had food at the restaurant before our flight which was excellent .

nothing to fault , we stayed just 1 night .

The property was beautiful. The food was delicious. And most of all the staff was exceptional. They were friendly, professional and helpful. The property also had many amenities that made our stay even better.

I truly can not think of a thing that I did not like.

Good security, lovely property, helpful staff

Nothing.

Lets put it this way there was nothing throughout my stay that I did not like. Excellent.

For my Wife and I there was nothing that troubled us or raised an eyebrow. We would opt for the Fairview anytime we visit Nairobi

Staff were excellent esp. the manager who was very helpful in changing our room when requested. Hotel is excellent, great location and great facilities. Staff are amazingly helpful and go above and beyond to help you in every way that they can.

Main restaurant was closed was close the week we were there due to a major conference and tennis event. A hotel of this type should have separate dining facilities for conference or at least advise client in advance that the main restaurant was closed.

Great colonial hotel, good location, wonderful breakfast, very friendly staff

the rooms close to the reception should be avoided, are quite noisy

Staff was excellent. The hotel atmosphere was nice.

Excellent

1.I did not like that Fairview use both KSH and USD as they see fit. Highly confusing. I suggest using ONE currency. 2. I did not like that Fairview presented me a large Bill on arrival, when it was paid long ago. 3. Idid not like having to remind Fairview to subtract the 30 USD emergency money when paying last Bill on departure day.

There are 4 restaurants on the property and we ate at 2 of them and had good good and beverage every time that was reasonably priced. It is an oasis of green and calm in a busy noisy city.

Everything was fine and the front desk was extraordinarily helpful

staff very friend, beautiful campus like feel

rooms a little outdated but comfortable

the grounds and facilities are excellent the staff all went the extra mile we arrived very early and the receptionist arranged an early check in which was a life saver the hotel arranged a driver to collect us from the airport, Stanley was our driver and we asked for him for all our trips. He was very reliable and safe. We recommend that you use him gorgeous coffee

dining around the pool at night was very dark and seeing what you were eating was difficult the evening service was quite slow

Fairview has been my favourite for over two decades. Its great to see how well they have maintained the property and thier quality of service. Love the ambience.

Would be good to have a mini fridge in the room.

Bed and breakfast was very good

Everything was pretty much perfect. It felt like home from home. The staff were great, polite and totally invested in what they were doing. The food was really good and the alcohol was reasonably priced. I loved the gym and the pool looked inviting even though the weather was awful - but the Fairview can't be held responsible for that.

Nothing springs to mind.

Breakfast is great. The beds are super comfortable and the staff is lovely.

Breakfast and dinner,

Little selection on the menu for dinner

Breakfast was excellent

Rooms need updating; extremely hard mattress; no air-conditioning in rooms

dinner and staff serving, chefs table, reception staff

more chili in some dishes

Lovely property, very friendly staff and good restaurants

Rooms are small

I cannot recommend Faitview enough. Staff and management extremely helpful and friendly, wonderful room and green surroundings, nice food. I will return whenever I go back to Nairobi.

I can’t think of anything that I didn’t like.