The cookies were very nice.. the room was very big and comfortable.. the breakfast was really tasty and full of variety

We need to change the elevator to get to our room instead of using one elevator to go to the car park and our room.

Service was great 10/10, breakfast was very nice, quite a lot of choices, the nyonya laksa was very nice, a lot of choices for salad too Indian dhal was nice Tried once their dinner buffet, dessert was nice City view was nice Swimming pool very nice view

The room renovation are quite bad, the wallpaper seems like soaked before, can see quite through into the bathroom even the glass was blurred, there's a button for curtain in toilet, but no curtain is there. In the last day of my stay, the door lock was broken, waited 10 mins outside my room and technician only come Location was not good, this hotel is in a mall but that mall closed, need to drive 10+mins to Jonker Street The pastry in the breakfast can be improved, the roti canai/roti cheese i prefer to be cook when customer order, or else it has become very hard¬ crispy

I like the room. Very clean, the bed is comfortable. Appropriate for business trip and for leisure. I do not like the breakfast. Short of manpower and replenish of food was extremely slow. Despite numerous reminder, there’s still no replenish of food. The porridge is not cooked, I ate some uncooked rice! The coffee has no taste of coffee aroma. I made coffee from different coffee machines, they both tasted the same- no coffee aroma.

The beds and the room was good View

Breakfast

Always a Hilton customer outside of Johore when traveling in Malaysia

Clean

Good

Room is spacious enough Bed is big and comfortable Quality toiletries and smells good Staff service at reception is good Welcome cookies which is unique from other hotels

Pillows are too soft Stains on bedsheet No Bathtub Housekeeper left the TV remote control underneath bedsheet and forgot to replace toothbrush Parking lots limited especially when come back late at night Unclean plates at breakfast cafe Replenish of food is slow and taste is not as good as before

Nice and big space. Very cosy and lovely service.

A little old, some fixtures in the room were not working well. Like the sockets, hair dryer, tap