Location and comfortable bed.

None

location

food, no drinking/ bottled water in the room and no information on whether tap water is fit for consumption. no cup and or glass for drinking water.

McDaniel was an excellent help to me, along with the Chefs that prepared my meals.

Everything was great and they need to continue treating visit in the pr

Bed was comfortable

No hot water for hours to take my shower. Roads around the property are unpaved. There was only 1 towel per person in the room and it needed fabric softener. The food in the restaurant wasn’t good and the staff seemed very untrained

Made the breakfast the way I like best—it was done well and the server did an excellent job.

Couldn’t seem to get the hot water to work for the shower well.

pool was good

nothing

the pool

nothing

I love everything about the hotel. Everyone was nice and made my stay enjoyable. Will definitely stay there again.

Loved everything.

Everyone was friendly we have strong security There

clean bathroom

restaurant staff

the room size is very good

i have to issues that burden me first is the breakfast appears in booking.com good breakfast but in reality only egg and bread only with tea. second in all regions of africa they dont have hose for toilets to wash the private part

it was very neat

some of the drink on the menu wasn’t available

pool area is very nice

the location

Really friendly staff,Jennifer and Seth couldn’t do any more to make us feel welcome. loved the layout and facilities,pool table needed some tlc, but the pool and our room were exceptionally clean.

The breakfast was questionable as I had a meat pie and vegetables and my wife who is vegetarian had scrambled egg next to bread. The following day I went for the vegetarian option,hoping to have an egg and I got served with a plate of unseasoned vegetables and some bits of bread.

The location was convenient and in close proximity to the airport and the places I was visiting.

Rooms cannot be reserved without full payment however that was not the communication on booking.com, neither was my card charged prior. So imagine my frustration when arriving and being informed the room I booked was given away. I had to pay more for a deluxe room that I did not need, a complete inconvenience. To date, I have never heard from the reservations or booking manager on the same. They don't have the option of putting costs incurred to the room to be paid during check out therefore one has to constantly have local currency to make payments. Considering I didn't come into the country with local currency, the first few days were frustrating. The rooms also lack the basics such as a glass, cup, hand towels etc Laundry services are not available