역과 가까워서 이동하기 편한 위치에 있어 여행일정을 소화하기 좋았음

화장실에 냄새가 좀 심해서 개선하면 너무 좋을 것 같아요

There can be more food options for breakfast buffet

Good location and nice room. The free drink dispenser in the lounge is a nice amenity.

The breakfast buffet which is highly touted by the hotel is underwhelming and expensive. Also avoid the hot corn flavored drink in the free drink dispenser in the lounge.

Ginza is a great location and this hotel us a great place to see a lot of the interesting sights. The hotel room is not large, but for Japanese/Tokyo standards still on the larger side.

Felt impersonal

Location was nice and close to a train station.

Bathroom was not what I expected. Says it’s separate from the shower but was combined. Bathroom lighting was yellow. Likely won’t book again.

near metro station

none

I read reviews saying the Ginza Grand was looking a little old and tired. The 1st floor entrance (not the lobby), is uninviting and needs renovation but the actual lobby on the 2nd floor was fine (clean, modern and updated). The staff were extremely friendly and helpful. Checkin / checkout was smooth. The Double Room (non-smoking) was clean, smoke free, spacious (for Tokyo), comfortable (including the bed) nicely appointent and quiet. The hotel location is fantastic (right in Ginza, one of the best parts of Tokyo) and close to Shimbashi Station. Given all this, the price is also great value. I really enjoyed my stay and will stay again.

Entrance on first floor (not the second floor lobby) needs a renovation.

The location

The small, tatty room.