Those staff whom can speak English were able to solve the bad moment

The air ACONDITIONER of the room was not working properly, Not all the staff speak English, and they are not control the reception Long queue, we are on it and the staff allowed other people enter first and make me wait for more time, this in absolutely impolite and lack of respect for the customer

Staff are helpful and polite Rooms are clean Location was near from Halal restaurants

Nothing, everything was fine

The executive lounge is just a ridiculous joke in this hotel!!! They are just trying to cheat you as much as I can! I was so angry!!! I can understand if your business runs badly coz of covid so you need to save some cost ( but actually their business doesn’t seem that bad. At least I saw some groups using their dinner buffets). What I can really not understand and things made me so angry is some of the hotel staff and management team are not honest and treat clients as foolish people! That’s why I give the worst review! They need to learn to treat client as human being not their puppet toys!!! Definitely not recommended and with same price you pay you can find better hotels in the town !

Not At All

Good

Good