Belle maison ancienne

Hôtel impersonnel mobilier peu confortable Très bruyant

Bon emplacement et belle case coloniale.

Le parking n’est pas vraiment pratique

Location. Spacious rooms. Excellent staff who were very helpful regarding my limited mobility.

Bathroom sinks are impractical. Poor design means start sloshes out.

The staff were excellent and very helhful.

The noise frpm the street was awful.

Lovely typical Creole house in a quiet location in the centre of Saint Denis!

Staff was mazing doing a lot to feel comfortable, reception young indian especially, he was new in the city since couple of month

Property misses parking

staff was very welcoming and gave us the room early; refreshing welcome drink included!

It’s a beautiful historic house converted to a hotel right downtown amongst other properties from the same era.

Unfortunately we were not placed in that beautiful house, but rather a modern annex behind the hotel. If it just was that, ok. But the quality was simply not there. The bed was hard and lumpy plus covered with a plastic protector (like for potty training a toddler) under the sheet, making it sweaty and uncomfortable all night. The water pressure was abysmal, impossible to wash your hair, and the temperature only ever got warm, not hot. There were tree branches just outside scraping the window and roof constantly, and the a/c was intermittent. Coffee and tea are provided in the room, but only espresso cups. As we drink tea with milk, we asked for larger cups but there were none. Same with the milk, none available even apparently with the €18 per person breakfast, no milk or cup larger than a child’s teacup for your morning tea. Literally all the other places we stayed in over a two week period were great, not this one. They could do better. And Booking needs to let the consumer know which rooms are in the historic house and which in the annex.