Das personal war extrem aufmerksam und hilfsbereit. Sehr liebevoll eingerichtetes haus und innenhof.

Es war etwas ringhörig. Der preis eher auf der höheren seite.

Only staff. They tried their best. Remarkable.

Overrated. It was my worst experience ever.

From first contact Camila — who’s in charge of guest communications — made us feel invited and taken care of. At the property everything was beautiful, comfortable and inviting, like we were staying with friends and not at a hotel. The owner, Helena was lovely and engaging, and staff Ana and Carolina took good care of us. Then we left for Cartagena, had some troubles and contacted Camila and she did some research, found us an exquisite hotel, and literally rescued our travel experience! Then we met Camila at the property on our return to Bogota en route back to Mexico City and it was like a family reunion. Camila is a Treasure! Just warm and connected and all the things you want travel to be! A+++++ Experience From Soup to Nuts!

From first contact Camila — who’s in charge of guest communications — made us feel invited and taken care of. At the property, everything was beautiful, comfortable and inviting, like we were staying with friends and not at a hotel. The owner, Helena was lovely and engaging, and staff Ana and Carolina took good care of us. Then we left for Cartagena, had some troubles and contacted Camila and she did some research, found us an exquisite hotel, and literally rescued our travel experience! Then we met Camila at the property on our return to Bogota en route back to Mexico City and it was like a family reunion. Just warm and connected and all the things you want travel to be! A+++++ Experience From Soup to Nuts!

With Charme and clean Thomas- one of the staff- was outstanding with his knowledge and his kindness

Too less English speaking staff

Lovely touches around the place that make it memorable Good neighbourhood for restaurants Helpful staff

1. Renovation work was not advised to us in advance. The moving of furniture in the early hours of the night made for a bad night’s sleep. There was no offer of recompense. 2. Happy Hour cocktails are not complimentary-in fact premium. Invitations do not mention this so the surprise charge at check out leaves a sour taste.

Staff courtesy, overall atmosphere and breakfast were tops.

Room very nice but a touch smaller and more basic than I would have expected

This hotel is divine. it’s more like a home away from home , with so much care and attention from all the wonderful staff. it is beautifully decorated , extremely comfortable, and quite exceptional . Outstanding!