comfortable

location

nice.staff

the towel is old and the towel hanger is too hay you can’t reach. the control of Ac does not work the wend it’s plow and you can’t stop or sit in the room .the window is not dabble gels-is noises from outside can’t sleep. this is not standard of 5 star hotel.

Unprofessional. Didn’t issue tax invoice for company although they are legally required to. Even though they promised at the check-out to send it via e-mail, they responded to our email requesting invoice that they can’t issue it and basically lied to our faces. Trying to commit illegal tax evasion and doesn’t even reply the customer asking for its legal right!!! After 1 week of countless emails and calls to hotel asking for the invoice and couldn’t get it, we got it after complaining to booking.com! Never trust this hotel and don’t recommend to business travelers. Choose some hotel else who cares about legal obligations!

the design, quite , calm hotel with a lot of facilities

breakfast is good but I wish if they have more options

Red ladies staff attention and support..THE BEST

Room furniture is very old in the room

Very cozy. Great restaurants and staff

Nothing to report

the food is very good , staff is friendly and helpful

there was a maintenance which cause bad view and annoying sound

every thing

they refused to cancel my last day and refund my money or part of it as it mentioned in reservation

Clean , comfy and quiet

The location and breakfast was great, The staff was extremely warm and helpful.

Just one thing that the Yana restaurants name was spelled in Hindi so it’s very misleading as it’s not an Indian restaurant but an Asian restaurant.. We being Indians prefer our food so that name raised our hopes but eventually we found out that they don’t serve Indian food.

The hotel has everything you need. From restaurants, club, spa and child’s club. I absolutely loved my stay there. The breakfast had variety and included a kids area for snacks. The staff were very helpful and attentive. The room was spacious and had blackout curtains. The amenities in the room are also very good. I recommend this place whether it’s just a weekend away or a longer stay.

Nothing.