Very friendly staff; they make you feel at home; excellent breakfasts; great swimming pool; if you want fine dining; ox club is a place to go; Their roasted peanuts that they serve with a beer were gorgeous; never have I eaten such amazing nuts…

Amazing staying. Great price for value and amazing service. All the staff is extremely nice, facilities are great and even the restaurant is superb!

Absolutely fine but not memorable at all. For the price is good value as a base to see the temples but not a hotel to stay in to relax in the hotel.

The breakfast was basic with not many options.

the staff was really amazing, super friendly, one of the best attentions I’ve ever gotten. hotel is nice, the room is really big and comfortable and price is really fair

it is a little bit old and it could improve by modernizing

The pool, the room, the staff and location were very good.

The breakfast was very limiting, and many of the few bakery products looked stale

Rooms were spacious and clean. Beds comfortable. Pool area was very pleasant and the gym was well equipped. Breakfast was of a high standard - particularly if you want to eat local Khmer dishes for which there were several stations. Lots of tuk tuks parked outside made it easy to go out for dinner and to explore Angkor. (I recommend tuk tuks over an air conditioned car. we’ve tried both and on a very hot day the wind blowing through your hair is better than the artificial cool of AC and is a much more fun experience. the tuk tuk drivers have an ice box and will provide cold water bottles at each stop).

Had a free transfer but the driver was 15 minutes late picking us up. This is not a very big deal but it was 38 degrees and we’d travelled internationally with kids so it wasn’t a great start having to walk around looking for our driver. From the reviews I was under the impression that there would be certain privileges to staying on the Privilege Floor such as a champagne reception, free mini bar and club lounge. These perks only come if you have booked a special expensive package. In fact there are absolutely NO perks over staying in the main hotel and in fact there are none of the special extra touches that most hotels in this class offer. We were checked in at the main hotel reception and it was literally just a room with the standard toiletries, breakfast, and a one way transfer which are things that hotels a fraction of the cost in Siem Reap also offer. The hotel staff were always very pleasant but no one ever went out of their way to check in with us on how our trip was going or to offer any service or advice once we had checked in. I have stayed several times in Siem Reap and have found other hotels to offer better luxury for less money.

Excellent breakfast, very spacious hotel and impressive lobby. Friendly staff.

Disappointing room, the consol to work the lighting was just so difficult and impractical. Cramped bathroom bench space, very few nice toiletries and old fashioned shower. Asked reception to attend to several things and did not get any follow up from management. Not 5 star!

Superb resort hotel of the highest quality. Excellent breakfast, superb room and amazing staff. Beautiful pool area, gardens and traditional Khmer artwork. Lovely bathroom and the Wifi was excellent throughout the property and it was a pleasure to stay there.

Such a minor thing but the electronic programming of the electrics didn’t allow me to charge the phone at the bedside table without the lights being on.