I can’t recommend this hotel enough! We only stayed here for one night but I honestly wish it was more.. Everything was just perfect. Our room was beautiful, overlooking the square! The common/public rooms were beautiful and I would have loved to spend more time in there. And the pool! it was so refreshing , calm and relaxing. Also, the beds were so comfortable!! Everything was just perfect in my opinion!! Would definitely advise anyone staying in Fort Kochi… to stay here!

location , pool and room was awesome

too much of mosquitoes.

we loved the beautiful settings, the localisation in the heart of fort cochin, the old age atmosphere

even though they were friendly, the staff was not trained enough. not a place for a quiet evening drink

The beds and bed linens were very comfortable and the pool was gorgeous. The breakfast was tasty, and the room cleaning service was very good. The staff serving breakfast were very nice.

The room we were offered had no natural light light and was on the ground floor right off the main entrance to the street. We asked for another room and were told we would be upgraded for free to a room on the first floor. The room we were given was actually a significantly cheaper room (not heritage/lower ceilings, no heritage furniture) and also had very little light but was quieter so we accepted for the night, but asked to be switched to a heritage room. The staff did not ever switch us and refused to adjust our bill to reflect the actual cost of the room we stayed in. In general, the grounds/space (with the exception of the pool itself) felt run down given the price. If you are able to get a first floor heritage room it might feel worth it, but otherwise the rooms felt very overpriced for what we got.

Great location, place, room, facilities

You have to like the very special colonial ambience, that this old, historic buldings have, to fully apriciate this "non-hotel" (as they call it). It is not a 5-star hotel, but more reel looking like in old days. We find it absolutely charming and compaired with at wonderfull pool, which was just outside our very spacious rooms door to the garden, we really enjoyed our 4-nights stay - and extended it with another night. The starff is so friendly and you feel at home after few hours.

Nothing.

I liked the location of the area plenty of good food and cultural sites to see

nothing

Location. A heritage building

Not helpfull staff. Not renovated building

Location is great, breakfast is nice and housekeeping and F&B staff are good.

We were initially shown some terrible rooms - without any windows or light and only given better rooms when we insisted on it. We paid top rates and the rooms were not occupied - which makes you wonder why the default need to give Indians the worst rooms. DO NOT stay in the ground floor rooms especially given how much you pay for it. The toilets in most rooms have been created by enclosed parts of the room (ie walls but no ceiling) as the room ceiling height is quite high. Didn't realise how important this was until one of us used it and you realise you can hear (and smell) everything that goes on inside.

quiet, even I. the centre of kochi.. super clean pool , massive heritage room, great dosa for breakfast

nothing

Prabhakar was an outstanding host. The common areas and pool are expansive and location very central.

Nothing on particular... mosquitoes were a nuisance here too as all over Kochi

The location was central and fantastic. And the staff were very sweet.

Pretty much everything else. The room was booked for 2 people, yet the first room they gave us had such a tiny bed that it would have been impossible for two people to fit in. Got them to move our room which had a one big bed and another smaller single bed tucked away at a corner which did not get the AC nor the fan. To add to this, the room was right off the reception on the ground floor - the doors and windows were not sound proofed and the curtains were so flimsy that every time there was sound or light in the reception at night, we were woken up. The worst part was the mosquito menace - the staff did not bother giving up mosquito nets or mosquito repellant or mosquito bats to deal with them. After a terrible sleepless night, when we complained, we were told ‘there are mosquitoes everywhere!’ We got them to move our room again and then they organised mosquito nets, repellent and bats and then we spent the next two nights killing dozens of mosquitoes as our evening activity!

Lovely, homely place to stay

Small bed

our stay was very much as expected. Staff was very polite and helpful. Loved the ambience too it gives you a vintage feel.

This was my 4th time in Tower house hotel, here you always feel like at home and cared for. The Staff is very helpful and kind, they arranged the airport transfers for us which went very well, also I could have a late check out and even a shower before I left Kochi, as I had to fly back to Amsterdam in the evening. I highly recommend this place, also the location is perfect.

Nothing

architecture

it’s heritage ambiences

needs a little upkeep

The staff, the cats, the ambience, the breakfast and the overall property.

WiFi was a problem in our room, so had to step out of the room to work. But connectivity in other areas was fine. Just our room was a problem.