There wasn't much to like, Airport Transfer, which was pre-booked arrived 2 hours late.

The Hotel is not suitable for a relaxing Family Hotel, it is being used for "Packaged Deals", which results in the Hotel filled to the brim! You cannot move in the Restaurant for Breakfast, you will not find a table, you will stand in a queue for your Omelets for over 10 minutes, and there are only 2 stations, with 100's dining at once.

Staff and hotel was very presentable and staff were helpful too at reception. It was good could be better. Allowed me early check in. My stay was pleasant and fun and would recommend everyone to be there

Carpets room were awful and not cleaned. For tea and coffee there was no milk

They compensated the lack of view with free breakfast which was really nice and delicious.

I reserved a room with sea view. You had to go to the corner of the room to see a small portion of the sea. We got the compensation after expressing our room change request for the third time. Doesn’t worth the extra money given for the sea view. Room was okay but it was a bit old. Had to walk 5 mins to reach to my room from the elevators.

Good location, big rooms and property.

Nothing

كل شيئ كان جميل بداية من الاستقبال خدمات الغرف الغرف واسعه وهادئة الخدمة تتم باسرع شيئ اجراءات الخروج قرب الفندق من جميع المواقع توفر المواصلات أخلاق الموظفين العاليه لن تكون اخر زياره لهذا الفندق

لاشيء

Yemekleri çok güzeldi, havuzun sıcaklığı,temizliği ve ferahlığını.

Havuzu yeterli temizlikte değildi, bone kullanımı yoktu. Çocuklar gürültü yaparak yüzüyorlar,müzik açıyorlar. personeller uyarmıyorlarr

Most of the staff were very friendly & the breakfast spread was lovely! Liked the view from my room! Was meat & clean.

The property is good & I absolutely loved my stay cause I was with friends and loved Baku…but since you are a service industry and boast of 4/5 star hotel…there are things that are normal for guests to expect which I found was surprisingly lacking here! 1. You need to pay immediately when you use the restaurant, it’s not billed to room, even after your stay is fully paid. 2.The breakfast closes exactly on the dot at 11am and you will not even get hot water or coffee from the machine, the guest is blankly refused…no one informs you that the breakfast is closing, like it’s done in every other hotel the world over. 3.The reception had flatly refused to even look up if my flight was running late ( my phone was out of battery ) & when I check with them they said ‘I don’t know’. 4.Asked for an adaptor again was a flat refusal…they did not even bother to give alternatives. We all book certain hotels in a new place because it would be convenient when it came to all these little things.

the room i was given was very far away from the lift and the view was not good at all for. Value for money not worth i would caution guests to checkout the room location before accepting the room. The hotel rooms are dated

The room location , Bathroom, Overall the front desk staff, Security staff, Concierge boys needs refresher course in customer service. Room carpet needs replacement