The location was exceptional

The Television didn’t work but was fixed when requested

best location

old facilities

the bed was exceptional

the tv didn’t work and it took management a long time to fix it

Our stay was excellent. The location is ideal and very convenient. Staff went above and beyond to help us in every single detail. We want to acknowledge the hotel concierge, Tank, who helped us with our health codes and made sure we did not have any problems. The breakfast was really tasty, nutritious and balanced. We really enjoyed it every morning. This hotel is a truly gem in Xi'An!

Everything was excellent!

hotel location,

Good place,good staff,

Nice location

Rooms a little old, and bath small.

Good breakfast and in an excellent location.

service is so bad

The location was brilliant. Close enough to walk to the old City wall, Bell tower, Drum tower and Muslim Quarter. The staff were very helpful, and helped us book Taxi’s when needed. A few of the staff spoke English, this was a great help. The hotel were really helpful in making sure we had rooms next to each other for our family of 4.

The hotel was nice and clean, however there was a slight musty smell to the room.

Best location to stay in Xi'An, just outside the south gate of the old city, and conveniently surrounded by modern shopping malls with decent Western restaurants (as a nice escape from the tasty but oily Shaanxi food). The hotel is an iconic old hotel and was probably one of the only hotels suitable for foreigners 10-20 years ago. Rooms are slightly dated but clean and comfortable, and the hotel itself has good facilities including recreational rooms and a small gym.

The location is just amazing. There are lots of restaurants and bar around. Easy access to the South Gate show. A few malls around it as well.

Everything inside is old and worn out. Looks more like a 3-star hotel. The bathroom was clean but because of the lighting and tiling, it felt a bit dirty to me. The air conditioning didn’t work well and had a certain smell to it. Told the front desk about it and they said they would send someone to fix it. Still it wasn’t as cold as it should be. And the fitness centre was just a laugh.

Attentive staff (although it was lucky we spoke Chinese). Bed was comfy. Rooms were super quiet. The games room on the top floor was fun and completely empty when we went.

The bath wasn't a spa bath as was advertised. It wasn't even a full sized bath, it was tiny and uncomfortable. Breakfast was average

Pretty good hotel, staff are nice, and its location is superb.

It wasn't as clean as I expected comparing to its price; as well as its facilities.

The lobby lounge, and concierge staff Sophia, Jack and Jason were all awesome - so helpful!!!

Nice rooms with an amazing view on the city wall. The staff was really helpful and some staff members speak some English.

Windows are not double-layered glass so you can hear the traffic, but nothing dramatic.

Location, room decoration, staff's professionalism, restaurant, sauna, game room, gym.

The hotel was nicely refurbished, the next step could be updating the plumbing and adding double glazing windows for better sound insulation.

The location was great – it's easy to walk into the walled city through the South Gate (or get the metro in), and also to get to the south of the city (and the Great Wild Goose Pagoda) by bus or metro. The room was very comfortable in every respect.

The breakfast was rather expensive, and not all the reception/concierge staff spoke English. The square outside was a little noisy (the fit/soundproofing of the windows could be improved), but it didn't disturb me too much.

Location is fantastic , staff very friendly and helpful

Breakfast menu should change more often

good breakfast,

all the bedrooms need to be renovated, Carpet particularly smelled