The Hotel staff were great in particular Romina who was very helpful and kind . Great location and facilities.

The restaurant staff seemed disorganized and at times not very helpful. Took a long time to get cocktails.

Located steps from the main tourist street with shops, tour companies, restaurants, market. Quiet, especially given central location. Restaurant was fabulous food - fresh and interesting options for dinner. Spa services easy to book, and reasonable for basics. Rooms clean and comfortable. Staff very helpful and pleasant. Stored luggage between check out and departure. Included breakfast of eggs, fruit, juice, bread, cereal, yogurt, coffee, tea.

Wifi in rooms was spotty - better closer to the road. Worked pretty well in common areas, which is what was promised.

the location is excellent

the family room was a bit small for two adults and two teens. would be more ideal for smaller kids.

Great housekeeping and breakfasts were very good.

Parking is in a locked facility so sometimes other cars have to be moved before you can get yours out.

Great location, excellent service/staff, very accommodating, e.g. preparing breakfast bag for days we had an early start. The architecture is also very interesting, using traditional materials and methods but in a comfortable setting. Restaurant for dinner also very good.

Wifi was basically not working the whole time.

it’s close to the Main Street

the wifi mostly didn’t work, the pool was not usable, using the hot tub is additional $20 per use. some staff was really sweet but most were unhelpful. over all it just seemed like a simpler hostel might have been a far better value for money than this place.

We really lived everything about our stay. The staff was very helpful and specially the lady at front desk SEVLA who came to pick us up from the airport and dropped us back too. she is a amazing person so helpful and good heart. I would really recommend her .

Property is really good . I think little bit improvement in breakfast will be good.

everything

nothing

Very well located. Excellent facilities and exceptional service.

Location, facilities and the staff was amazing!

Rooms do not have a safe. My airpods “disappeared” from the room and the hotel's stance was to say that I have no way of proving that the item was in fact lost and therefore they cannot take any responsibility. Good luck to anyone who wants to stay at Kimal.

Rooms do not have a safe. My airpods “disappeared” from the room and the hotel's stance was to say that I have no way of proving that the item was in fact lost and therefore they cannot take any responsibility. Good luck to anyone who wants to stay at Kimal.

The hotel was very clean and all the staff we met were exceptionally helpful. We ate in the restaurant most nights as the food was to a very high standard and reasonably priced.

Nothing to mention.

Great value. Cute hotel. Friendly staff. Central but quiet location.

Wifi never worked! Check in was very complicated, you guys should stop asking to fill those lengthy forms and go for a regular check in. No need to reinvent the wheel

Staff were really warm and great to talk to.

Very nice hotel and beautifully built, almost like a little town inside. Staff is welcoming. We had lunch at their restaurant which is very good. You can use two pools (but also has covid restrictions) which are very nice.

The room didn't have aircondition, and the heat got stuck inside the room, because of poor ventilation. There is a ventilator though. And then the breakfast was not too varied because of covid restrictions so some things were preserved and therefore they didn't give all options for yogurt, cereals - after some days you can see that you can choose other things.