clean

Wifi was slow

Good location, close to 2 metro stations. Staff was very helpful and friendly. Amenities available. Clean and cleaning every 2 days unless you want more. Safe

Noise on the corridors at night that we could hear. Bed was not really comfortable for us. Small room. Breakfast was on B1 level and for us not really as good as the other hotels we had along our 3 week stay in Japan. There is a coffee place at the entrance of the hotel that can be a good alternative.

About a 10 minute walk from Shinjuku itself which isn’t a bad thing, we actually found it relaxing. It’s right opposite Nishi -Shinjuku station on the Maranouchi Line which was very handy if you didn’t want to battle Shinjuku station. The check in and out is self managed via a computer at the front. It’s easy but if you have a problem the staff are there. There’s a super little coffee shop on the premises with good coffee and a downstairs izakaya (where breakfast is served). We had dinner there one night and it was full and very lively. The food was great and much cheaper than heading into Shinjuku. The rooms aren’t large but they have everything you need. You can choose amenities at reception. We are travellers from Australia and had no problem staying here. The staff were very good and helpful. English is minimal but you get over it and work it out!

Very Central location. Walkable to many sites and close to several transportation options. Great little coffee shop off the lobby and central to many entertainment and eating options.

The size of the room was just nice for one person. Comes with a bathtub and all the basic amenities. For the price, it's a pretty good deal for a long stay. Convenience stores and subway are just a few minutes walk away. It's also away from the crowd which I like.

Location Room quietness

Nothing

location

Ice Machines and Vending Machines on property. My partner came from Hakuba for the night and no complaints.

Business hotel, Don’t have high expectations.

The front desk can speak English fluently, which helped a lot.

The hotel looks a bit worn, especially it’s carpet.

the location. convenient.

location

bathroom cleanliness, the drains smelled slightly

It was centrally based Staff very helpful

The location is very near nishi-shinjuku subway station. However this station is a metro and you will need to change at JR shinjuku station. The area is very quiet with a coffee shop just downstairs, a macdonalds across the road and many convienence stores nearby. You will also be able to find many small japanese eateries in the small streets behind the hotel.

I mainly took the JR lines and did not want to pay extra to transfer to the metro so I had to walk from JR shinjuku. The walk is about 10 minutes but is unsheltered and can be hot in the summer. There are only 3 washing machines serving almost 10 floors of rooms but there is a washing machine room on the 14th floor that is only available for female guest.

Smooth check in and luggage storage process, travel guide pamplets provided in lobby. Easy access to convenience stores.Walking distance to Tokyo Metropolitan Government Building.

Overall is great,just a bit far from the train station.Inconvenience if raining.