The location, the staff

Nothing… my stay was too short

Nice hotel with a fairly high standard but has seen better times. Perfect mix between beach right in front of the hotel and beautiful historic town within a 4 minute walk. Great private beach and sun beds with a beach bar. Also nice colonial style bar.

Has seen better times and you see the age. Would not rate it a 5 star hotel anymore. Personell seemed a bit over overwhelmed in particular during breakfast. Regularly one had to wait because things were empty and not refilled.

In the sea front

Something’s need renovation

The management team was top notch. The location can’t be beat. Facilities were good, especially the heated sea water pool. The beds were super comfortable.

There were issues during check in, but the staff later amended any problems and were very generous. Overall it’s a little pricey, but we’d return nonetheless.

Nice location and excellent facilities,

Indoor pool needs a clean and bookings for it needs to be better managed

it’s location is good being opposite the beach

The hotel is very tired and could do with a refurb. The beds are most uncomfortable and the mattresses sag in the middle. Pillows are hard, our room had an unpleasant odour, the basin was cracked and the over bath shower head was caked with lime scale. The water did not drain away for a long time ! The pool area beds are smelly. We booked for 3 days but left after one night. The manageress was charming and refunded the 2 nights . We found many wonderful , stylish and exceptional Riads in the médina and continued our holiday in one of them. Far better value for money.

perfect location and hotel

a bit old bathrooms

Location on the seafront, own private beach area. A lovely safe and tranquil hotel.

maybe a little dated in facilities, breakfast wasn’t great - better options elsewhere nearby

great place to stay. excellent staff. great food.

no air con

Perfect location for visiting the medina and also ocean view.

Bathroom was not up to standard, not clean enough, also the shower was strange.

This hotel really should be a three star hotel and not a five star hotel. The hotel is somewhat outdated. the beds are not very comfortable and the food at breakfast was average.

The grounds were beautiful as was the room and the views from the room onto the garden and pool. I really liked the gym. The staff as always were fantastic. The bar is atmospheric. The view from the beach bar is beautiful.

service in bar and beach could have been speedier

This hotel is excellent and luxurious. The bed was the most comfortable we had in Morocco. The location is the best in front of the beach. I also enjoyed the heated pool.

Spa services

Spa booklet didn't have the full price written with tax. I was a little surprised at the end with my bill that it was more than written in the booklet. But my spa treatment was excellent I received a hammam, oil massage and facial it was marvelous, the masseuse was very well trained.

location

pool was not warm; spa staff not friendly

Fantastic hotel in a great location, staff so friendly and helpful. I asked for suggestions for a birthday dinner and not only did they book on our behalf they also organised a surprise birthday treat on arrival, above and beyond.

True 4 star hotel

Price for the room was much higher then been told.

A+. Me and my family enjoyed staying at this hotel. We wish we stayed for couple of more days. The hotel was very nice, clean rooms. Worth the price and location. Location was the best. right in front of beach, where you can have so much fun swimming, play in the sand, walking and enjoy the Sunset or Sunrise. We had a room facing the beach, so enjoyed the view in our balcony. Also 5 min walk from Medina, where you can shop and Lots of restaurants where u can eat. The hotel has out door swimming pool and a very nice indoor hot pool (BIG jacuzzi).

good location , friendly staff

not at all the level expected for an m gallery. poor breakfast quality, ageing decor, ants in the room, spa where you had to book even the thalasso pool and no free access to the hammam. more club med than m gallery

To tell the truth, there is nothing I liked, the attitude of the staff was very unkind, at the entrance reception they were not patient enough to explain the price and did not give a general explanation of what the hotel has, they just gave us the key to the room without any explanation about the facilities in the hotel. In addition, at breakfast they told us a certain price and after that they raised the price, they are dishonest and try to take more money.