Good price, clean bedroom, laundry service

1) The bathroom had a bad smell and the toilet was leaking water on the bathroom floor 2) TV had zero channels and kept losing internet connection 3) When trying to pay for the room and food, the hotel did not accept an international card so they made my partner walk to an ATM - they did not offer an alternative method or offer a taxi to the ATM 4) A member of staff kept calling our room and once at 6:30am (which woke us up) to tell us that a taxi had arrived even though we specifically told the staff that we required a taxi at 7:30am (not 6:30am)

location is really good also resection staff is good all r seriously very good in talk and support

just we don’t like restaurants services they have to increase restro staff and room service facilities and also time for making food

Spacious and clean rooms and bathroom, Fresh and crispy linens and towels. Delicious food. Easy access. Elegant lobby. Friendly staff. Overall, it was an excellent stay. Highly recommended for a a few days stay.

Restaurant has very limited options; No non-veg items available. Please verify all your food bills and the final bill thoroughly before making payment. They have (inadvertently, I believe) charged us for an extra day's breakfast that we had not availed. When I brought this to their notice, they immediately rectified it with an apology

modern facility with good sized rooms

cancelled our reservation for the stay without informing us. staff were totally unsympathetic.

The wifi connection was fast and the room and bed were brand new.

The room with a balcony and a lake view is a joke -and a total fraud. You just see the lake in the distance from one of the corners of the balcony and the only views you get from your room are the barracks of homeless people that live right under the hotel and that set fires every night to warm up as all the smoke gets up so you cannot even use the balcony… When we arrived for check in the staff couldnt even find our booking… Dogs barking all night long, we couldn’t even sleep. Super expensive top floor restaurant with poor quality food where waiters cant even speak English and that serves Indian dishes only. They charged me more than 400 rupees for a plain cheese sandwich. Avoid.

great service. very clean rooms.

The hotel was beautiful, modern and comfortable, the staff was helpful, professional and service minded, the manager Mohit was a star and made our stay just perfect.

The breakfast, I like a buffé instead of a la carte. Besides that everything was just as good as it gets.

- Location - Nice fittings - Comfortable bedding - Accomodating Staff - Good breakfasts

- Lack of some basics such as kettle, room service, bathroom slippers - One had to ask for every small thing - Cleaning was not done on time - It seemed that the hotel was understaffed to meet the demands of New Year's crowds - Space was quite less - Bit hefty for the space & services

excellent value for money

not at all

Excellent service, attentive to details, comfortable rooms

Limited food menu, suggest to have more non Indian alternatives

Good

Cleaniness

I didnt like the overall hospitality starting from check-in to check-out.

Location was very good

Construction around so was little noisy

Location was excellent. Their Masala Chai is a must try. Size of the room is good and the rooms are quite clean.

There was no hot water on the last day of our stay. The hotel seemed to be understaffed as well.