Check in was fine. The room was clean. The AC unit under the window had the bottom piece hanging forward and open exposing some wires and the air filter access. I pushed it back in place but the next morning it was hanging open again. Fortunately, we didn't have any kids with us that might get curious. The rear entrance was broken and propped open w/ a rock 2nd day we arrived back at the room in the evening and noticed the room had not been serviced. The front desk said that the linens and towels are swapped out every 3 nights but that they should have cleaned the room. I asked for a few new towels, TP and soap. The TP was locked up so I didn't get that and had to go get some on my own. Yes, really. I asked if we could get the room fully serviced the next day and they said yes and wrote it down. Next day after returning again it still did not get serviced at all. Garbage cans all full. 2 days of towels on floor, etc. Front desk gave me new towels, some shampoo and a roll of TP. It seems that the guy the previous night "didn't look hard enough" or so I was told. 3rd day returned to room and it was finally cleaned. We checked out next morning and were asked how the stay was. I relayed the issues to a person who I believe was a supervisor. She apologized, reiterated that they should have cleaned and restocked the room with TP, soap etc every day. She took my # and said she would see if she could get me a discount. 4 days later no call and the full amount was charge to my card.

We really enjoyed our stay, especially since we were able to bring our dog with us. We will be staying there again.😊

Great place to stay. Restaurants nearby. Clean. Friendly staff. Good breakfast.

Everything was great except there was a fast dripping almost running faucet in bathtub and my wife didn’t sleep well because of it.

A+ Cleanest hotel I’ve ever stayed in. Staff friendly and super helpful. Book with confidence.

Everything was great with the exception of the fitness room. Two of the four pieces of equipment were not working and the pool was out of service. Everything else was excellent!

Friendly staff. Clean facility. Our bathtub was clean but it had some surface damage issues on the bottom of it. We were kinda sad the pool and hot tub was closed due to a pipe busting when that was the main reason my son wanted to choose the hotel for his birthday. We were still happy with our stay and the continental breakfast was very good! They had a buffet style with biscuits and gravy, Waffles you make with the waffle maker, Oatmeal, muffins and cereal to choose from. Also coffee and juices.

We had issues with our room getting cleaned after our first night’s stay. We had to call to get maid service and when the maid showed up, she only cleaned the bathroom and emptied trash, but did not vacuum the room or change bed linens or make the bed. We expected more from our experiences we had at other La Quinta Inns. Very disappointed. We also had a room refrigerator that acted more like a freezer and froze some fresh fruits and veggies we had with us which spoiled them. The bathroom tub bottom was chipped in several places and looked like there was no concern for negligent maintenance. It could have easily been repaired with little expense.

Our toilet ran and we had to keep jiggling the handle. The faucet leaked at the bathroom sink. The staff was friendly. Just seemed to be in need of repairs.

very friendly staff

Very convenient location to my workplace

When you’re greeted with a bow on the end of your toilet paper, you know the experience will be special. Staff super helpful when we asked about activities in the area. Bentonville is such a gem!

It is wonderful hotel for the price. well kept and neat

Very clean, comfortable bed, nice hot tub, tasty breakfast, friendly staff.

Property was clean and everything worked efficiently

Very nice experience. Highly recommend it!

Ok

Travelled to Bentonville to go to Crystal Bridges and the Listening Forest and chose this property because we wanted a hot tub. What a wonderful property. Nice & clean, check-in was easy & friendly and the breakfast was good, hot food and cereals, waffles and eggs. The pool & hot tub were sparkling, hot tub was perfect after a cold evening outside at the Christmas parade and Listening Forest. I enjoyed my one night stay here.

Nice place to stay.

The room was in poor condition-uneven flooring, holes in the walls, mildew everywhere, flooring popped up in the bathroom, very thin walls, broken shampoo and conditioner holder, cracked shower.

The bed was terrible. The right side felt like a heavy person slept in the same position for a year. It was indented. I had to move to the opposite side in the middle of the night. The middle of the bed was hard and uncomfortable. The heater was noisy!!!

La Quinta's dog policy has changed. Each hotel can choose whether to charge for dogs/pets. This one now charges $25 per night. They can't charge you more than $75 for the entire stay. There is a really nice field behind the hotel that is great for walking your dog. The back door card reader was broke so you couldn't go in but you could go out. The ice machine on the 3rd floor was broke. Breakfast was top notch for a hotel breakfast. Biscuits and Gravy, Crisp bacon, Sausage, eggs, waffles...

I was amazed and how clean it was and LOVED tge pet friendly atmosphere

Pet fee was listed as none in two places… should have checked a third. Even after explaining this and showing staff they still charged us. Room has something in it. We all left with coughs, itchy eyes, and sore throats. Everything is just about average with a few things less than average. Wouldn’t want to stay here again.

It wasnt bad for a cheapish hotel.

All good!!

It was nice. My only complaint is the tv was too dark and I couldn't adjust it. Chris Hemsworth looked like Don Cheadle and Don Cheadle was a floating eyeball, sometimes.

The staff was very friendly and breakfast was very good. The hotel seemed to be full and the breakfast preparers did a great job of keeping up.

Friendly staff and easy check in and out.

Very convenient location with lots of food and store options around. Starbucks is right beside it. But I only felt the doors could be a little more longer to touch the ground and it would reduce the noise from people walking and talking in the hallways and elevator.

Room was fine. No frills. Comfortable bed. Daily cleaning. Hot tub didn’t seem spicy and span. Breakfast was better than expected. Pretty much what you’d expect from La Quinta

Quick stop while traveling. Room was comfortable and updated. Nice little extras included like manager’s happy hour. Friendly staff.