Great hotel. Close to the convention center if you are in town for an event there. There are a ton of great restaurants nearby.

The check in process was a nightmare. Our room smelled of smoke. The bed was not comfortable and the carpet was dirty.

Wonderful facility. Clean rooms, well stocked, friendly service. Bit of a strange smell when entering rooms. Only issue was parking was around the block and room key issues when moving between parking garage, hotel building, rooms, etc. Overall, wonderful place! Loved the area!

The ladies at the front desk was so nice and helpful! The room was clean and comfortable. If we go back in the future we will be staying here again!

It seems that I was holding Hilton and all things related to it to a higher standard than they do. The property was decent but the room and bathroom was not up to par (for me). The carpet and floors were dirty. The furniture overall is old. The bathroom had hair on the floor, tub was stained, the towels are small, and the tile work is old. If Hilton is going to purchase a brand, bring it up to Hilton Global standards. The staff was nice and helpful.

When we returned from dinner around 8:30 pm, the hotel had locked us out. Another group that was just arriving to check in was also locked out. The phone app that was supposed to allow me in did not work. The doors had been locked to forbid anyone from entering. No one answered the phone, either. Banging on the doors did not bring anyone over. A small child could be seen inside the lobby seeking to communicate with an unseen adult, presumably the person in charge of the front desk. A member of the party who had previously checked in had to run around the building and access the back parking garage using the physical key card. Then ran through to the front of the hotel to let us in. It is a very bad look for the hotel.

The hallways are freezing, the pillows are as flat as paper plates, the bed is like sleeping on a rock. The fridge doesn't work. The carpet is threadbare, and looks 100 years old from a bar. Looks like someones dog got ahold of the bathroom vanity.

The staff was incredible but the floors had stains from the pet-friendliness which likely was the contributing factor to the overarching smell throughout. Multiple sheets in our bedding had a sort of dried blood or something similar.

Our breakfast hostess, Clara, was great!

Daphne who I stopped to chat with in the hallway, was very helpful and even gave us extra towels to make sure we had enough. The little market on the first floor was stocked with snacks when it was late so we didnt have to go out to get something small to drink. The view from the room was nice so that was a plus. The heater/air conditioner in the room was always too hot or too cold. We set it for 70 but the room would get hotter and then the air conditioner would turn on so cold that we couldn't walk by it. We called the desk and they told us to turn the heat up and it would get warmer that helped for a little while and then it got to hot and we turned it down 4 degrees and then we froze because the air conditioner kicked back on.

Hotel was great, check in very easy. Parking is extra, I failed to read that on their website. No big deal though, glad my car was safe. Walking distance to a lot of great things in the River Market District. Highly recommend.

Comfortable, clean, helpful and attentive staff. We did not expect the $15/ day parking fee. Concerns and coffee maker replacement were quickly addressed. One cannot use the stairs rather than the elevator because stairs exit only to outside. Room cleaning/ refreshment is every other day. The lamp on the desk does not provide sufficient light to work. The breakfast is very nice with slight variations daily. The breakfast team is very attentive.

Walking distance ti downtown

Worked great for us with two rooms across hall from each other. Parking area in front of hotel to check-in is horrible. Extremely hard to get into and parking all around area is meter parking.

Great location in downtown Little Rock. Walking distance to main sites. Very clean and friendly. Good breakfast too

We were in town for a show at the Rev. there were 5 girls, we all enjoyed our stay. Our room was clean, and we had plenty room for us to get dressed. It was in walking distance of the venue which was nice. We plan on visiting little rock again and hope to stay again. The breakfast was good and the lady there was very nice and helpful. The one at the desk when we checked in could of been more helpful and nice overall though we were very satisfied with our stay

Great place for a stay. The breakfast buffet was one of the best I’ve ever seen!!

This was a very nicely designed hotel room with plenty of space and comfort. The bathroom tu/shower area was the best I’ve ever experienced in past 30 years! Beds comfortable and great TV service!

Very nice

It would be nice for them to stop using single use everything (breakfast, etc). Staff were all very friendly.

Bathroom area was too small in the room Heater blew cold air Closet door broken Refrigerator too small

Super sweet staff!.. Jocline was very busy checking in guests but did such a great job getting it all taken care of efficiently. Such a sweet and friendly person to greet you when checking in! We had a short stay but the women who prepared breakfast did a great job keeping it clean and full. It was such a great variety! When we checked out Toni helped us and made sure that we had everything we needed before our adventure on the road home. It is so comforting to stay somewhere when you travel when you are treated so well by staff who care about their job.

Very nice hotel. Great location in downtown Little Rock. Secure indoor parking.

Only average in every way.

Overall we had a good stay. We loved how close the hotel was to river market, restaurants, etc. The room door had to be closed by using force to shut it. Also 2 hrs before we were expecting to arrive the hotel called me and ask for the credit card number so she could have it on file to charge or she was charging it right then. First she said I had 2 minutes to give it or lose my room. Then she said in 10 minutes. I always pay when I check in. The person just was unfriendly, in general. I gave her the number. If I'm double charged or anything I will post it. Breakfast was good to me, it just needed warmed up. I called the front desk because we were out of toilet paper. I said i would be happy to come down and get it if housekeeping was busy. He told me housekeeping was off that day and he couldn't leave the front desk so I could go to front desk to get it. Going to get the toilet paper... housekeeping was on our floor. I had no problem us going to get it but why fib? Idk. Thankfully it was all extremely unimportant problems. We were happy and no hotel is perfect.

Great stay close to everything

The room was spacious and very clean. Beds were so comfy. The only con I had was that I had to pay $15 extra for parking in the hotel Parker garage . I would think this should come with the reservation.

Great location , exceptional friendliness and amazing beds

Anthony, Amber and Jocylne were very friendly and very welcoming and They made it so wonderful for my husband and I helpful..

My A/C wouldn't stay on and it got up to 76 degrees at one point, there were drunk people screaming from the courtyard until 4am, but the worst of it all was the fan above the toilet fell off and water rushed over me at 3 in the morning. I was on the 3rd floor so i have no idea where that water came from but it smelled AWFUL! Now the hotel is refusing a refund. Im getting the local fire marshal, as well as my lawyer to look into this situation.

Staff, location & amenities are great. But you’ve let this fairly new hotel go south with maintenance & appearance. High traffic hotels need constant love. This one is being neglected.

Anthony, the manager, was absolutely fantastic. He went well above and beyond what could possibly be expected for him to do for a guest when I had problems arise.