Easy in and out

Food options and staff service was excellent

Staff at the coffee shop during breakfast was excellent. Very polite and always offering to help in enquiring about us all the time. And this implies to each one of the them present during breakfast. Top class

it is neat and clean. Staffs are well and kind. was short stay but satisfied.

Great hotel and excellent service

Location was good

We had an amazing stay and hotel is located right in the heart of city so it was very convenient to do shopping etc staff was very helpful and courteous

The room was no clean. The sheets had stains and in my two night stay we came across a total of 6 cockroaches. Very disappointing

All was good. Very friendly and accommodating staff all around

Hotel is very good and the service was excellent the staff are very helpful and the location is good too is very easy to get to the places. I would definitely recommend this hotel if you are going to Ahmedabad👍

The receptionists were very helpful and accommodating to every needs. Good rooms and very comfortable beds. My stay was very pleasant

As always this hotel remains one of the best in the city. After covid, staff has changed but the service has remain as good. In the first floor restaurant the excellent service by the ever smiling Anima and Payal are praise worthy. Rooms are very comfortable. We discovered a corner for playing table tennis which we did not know about in our previous visit. We were impressed by the kindness of all staff, entrance, reception, room cleaning. Will surely come back next year. Also location is central.

Very clean and nicely maintained property. Staff was very polite & friendly. Front desk, specially Akhsay & Atul went out of their way to help. Manoj Bhandari in the kitchen was very attentive to details. I would stay again

Very helpful staff and breakfast is great so many choices

It’s not hotel it’s like guest house ,rooms need modernisation small rooms. Location is good but inside hotel depressing atmosphere

This hotel can’t be Four Points by Sheraton. It’s just a cheating. There was not even a single thing I can say positive about except the staff lady named Muskaan. The room given to us was terrible, full of dust everywhere, oil spots on bed side, broken and dirty furniture, very dirty curtains, bathroom, and many more. I have even all the pictures which can be shared. I was having very good pics in mind after experiencing Four Points by Sheraton at Pune. The reason I decided to choose this hotel. But Ahmedabad Four points by Sheraton is just pathetic and we wasted lot of money staying two nights there. After complaining, second day Muskaan a hotel staff changed the hotel room into suite but nothing much changed in terms of cleanliness and broken amenities and furniture. Very dirty floor mats came more into this room. Later we came to know that this was some local chain of hotels called Shami which Marriott Bonvoy took over. But the service now this hotel is providing is real shame to the brand. I can say a lot more about two days experience but I am still in real shock what has happened to me. I can’t even think about rooms now.

Excellent place to stay , family oriented, friendly staff

Property is dilapidated, location is compromised.

Best location and best service

I definitely recommend a stay at this hotel, from the moment we landed our hotel sent a lovely young man to pick us up and take us to the hotel. There we were welcomed by all the staff as the car was unloaded and at reception. The room was wonderful, the cleaning staff also were very friendly and accommodating. I mustn’t forget the food. Again so accommodating and we really felt welcomed and at home, plus all the food was super. Great stay and we will be back again soon!

Was highly disappointed with toilet and shower facilities

Was highly disappointed with toilet and shower facilities

The stay had been fantastic right through the start at check-in desk to the rooms and to the Cafe (Eatery) through the well observed and highly effective service provided by all the staff. The choice of food - for breakfast, lunch and dinner was fantastic, with great choices and different styles to cater for different taste buds. My only feedback is to keep salt at minimum (as that can be added on top who prefers it) and the spice level to keep moderate for all guests. Especially, the resturant staff including the manager Mr Ranjit in his passion and commitment to serve us and look after us. Been a Marriott Bonvoy member and having stayed at various hotels across the world, I was very pleased that the staff had maintained the level of service that I was expecting at the time of the booking. No wonder, during my entire trip, I had cancelled my other bookings across the city and moved all my bookings to Four Points Sheraton. I wish the entire team, including ground and service staff, the hospitality team, the reception and management the very best and hope you continue the level of service with same enthusiasm, passion and commitment to future guests, and look forward to seeing you again next year. Best Regards

Dining experience was okay. It is not even 3 star hotel from amenities and upkeep point of view. We came because it was Sheraton managed by Marriott and rated 5 star. How Expedia rates it 5 star??? Towels were old not good quality and just one hand towel.

Good and comfortable

Service deteriorating Upholsr Try in room dirty. Mariot Bonvoy franchise seems to be only bent on profit maximization. Recommend avoid the hotel.

The rooms were small.. Fridge not available in one room 807 and 808 fridge not working well. Break fast was ok ok.

The rooms were small.. Fridge not available in one room 807 and 808 fridge not working well. Break fast was ok ok.

Excellent

Very professional and courteous staff .. they certainly raise the bar for hospitality in Ahmedabad .. would like to stay there again whenever .. special mention to all front office staff .. they are excellent at their job and for Mr. Vinod .. the hotel mamager to personally attend to guests.

The property was great, the staff was good, however, the food quality was OK. My parents stayed here at the property and on their first night itself while having a meal at the restaurant a glass piece came into my father's mouth from one of the vegetables that he had ordered.

Staff was friendly & food was great