This hotel was good overall- astounding view, and the facilities are quite nice on the whole. The staff were nice, though one gave me the wrong information about the local buses. Similarly, the rooms were quite beautiful, though one morning I didn't have hot water. Despite these small inconveniences though, I thought it was a lovely place and would recommend it to others.

Excellent location and superb serservice. It's a bit off road and the approach road isn't that great but once you are in the property you forget everything. It's right in the middle of tea plantation ... Green is the colour all around. There is a lil tree house to have a casual drink as well which we loved.

Excellent location and superb serservice. Its a bit off road and the approach road isnt that great but once you are in the property you forget everything. Its right in the middle of tea plantation ... Green is the colour all around. There is a lil tree house to have a casual drink as well which we loved.

Hotel is nice but, it is unbeatable with breathtaking view that it offers. Try to stay on the fifth floor. Few pointers : 1. There are no shops nearby but thats ok. 2. Room service on a-la-carte needs to improve. Hotel doesn't serve a-la-carte after 7ish. 3. Dinner is only buffet however, you can request hotel to serve dishes in buffet on a-la-carte basis in your room. Prices are very reasonable.

Hotel is nice but, it is unbeatable with breathtaking view that it offers. Try to stay on the fifth floor.Few pointers :1. There are no shops nearby but thats ok.2. Room service on a-la-carte needs to improve. Hotel doesnt serve a-la-carte after 7ish.3. Dinner is only buffet however, you can request hotel to serve dishes in buffet on a-la-carte basis in your room. Prices are very reasonable.

Very poor service as staff did not understand Hindi or English. Cups and glasses were dirty and the stuff still in there from the previous user. Bathroom had green and pink stuff in the bottles but could not tell which one was shower gel and shampoo so did not use any. For evening meal we ordered soup when asked for bread, reply was which country are you from. All food was very salty so did not eat any. To make it even bad was the fish we ordered. When I lifted one piece to put it on my plate a long inch insect crawled out of it. It was disgusting site and we left the dinner table. Next day breakfast was not very good and toasts were like card boards. Internet was not good either. I would not recommend this hotel to my worst enemy. Please take this hotel of your list.

Very poor service as staff did not understand Hindi or English. Cups and glasses were dirty and the stuff still in there from the previous user. Bathroom had green and pink stuff in the bottles but could not tell which one was shower gel and shampoo so did not use any.For evening meal we ordered soup when asked for bread, reply was which country are you from. All food was very salty so did not eat any. To make it even bad was the fish we ordered. When I lifted one piece to put it on my plate a long inch insect crawled out of it. It was disgusting site and we left the dinner table. Next day breakfast was not very good and toasts were like card boards. Internet was not good either. I would not recommend this hotel to my worst enemy. Please take this hotel of your list.

Stayed two nights, great room, staff. Location amazing but not close to town. Only complaint would be buffet is almost entirely Indian food... And doesn't change much.

Im pretty much satisfied with the resort and its service though its located far away from munnar town ( around 3 kms) and its difficult to get there as it was off road. But the view from hotel was just breathtaking! :)

We really enjoyed the Tea Valley Resort - gorgeous views from our balcony of tea planatations and mountains. Great food. Reasonable cost. Staff organised a guide to take us on a 4-hour hike across the mountains, which was fascinating and enjoyable. Friendly, helpful staff. We just loved this place and would go back.

Honestly , i will not advise anybody to stay there , first its veryyyy far from other sight scene in Munnar , and approach road is soooo BAD that you don't feel like going anywhere after reaching here . Once you are in Hotel you are stuck in there , there is no activity in and around of it , their recreational center has hardly anything to keep yourself busy .In room service was really poor , and in bathroom no hot water available in there . Not a single TV channel was in Hindi or English , Finally they entertain only locals not any other part of India . Will never think about going there again .

Honestly , i will not advise anybody to stay there , first its veryyyy far from other sight scene in Munnar , and approach road is soooo BAD that you dont feel like going anywhere after reaching here . Once you are in Hotel you are stuck in there , there is no activity in and around of it , their recreational center has hardly anything to keep yourself busy .In room service was really poor , and in bathroom no hot water available in there . Not a single TV channel was in Hindi or English , Finally they entertain only locals not any other part of India . Will never think about going there again .

The location of the hotel is great,in the middle of the tea plantations.Also the staff is very helpful and friendly. Unfortunately ,the first night we stayed in one of the regular rooms and the bed was in terrible shape,also the room was pretty old.The staff immediately took note and upgraded us to a nicer room for the rest of the stay but beds seem to be a problem through the resort. More recreational activities would be required for families as there is only carrom and TT available in the rec room. Overall experience was good ;but I don't think I would have been happy if the room had not been upgraded .

The location of the hotel is great,in the middle of the tea plantations.Also the staff is very helpful and friendly. Unfortunately ,the first night we stayed in one of the regular rooms and the bed was in terrible shape,also the room was pretty old.The staff immediately took note and upgraded us to a nicer room for the rest of the stay but beds seem to be a problem through the resort. More recreational activities would be required for families as there is only carrom and TT available in the rec room. Overall experience was good ;but I dont think I would have been happy if the room had not been upgraded .

Resort is quite remote from main road, accessible via a dangerous one lane road. Room is OK, internet in only at lobby; TV cable channels are very limited, food quality and service below par. Due to limited staff, all service quality is bad. It is not worth the price we paid. Best part- great view from room overlooking tea valley.

Resort is quite remote from main road, accessible via a dangerous one lane road. Room is OK, internet in only at lobby; TV cable channels are very limited, food quality and service below par. Due to limited staff, all service quality is bad. It is not worth the price we paid.Best part- great view from room overlooking tea valley.

The view from the resort was really great. Room was also spacious, clean and comfy. The only problem we faced was transport between the city centre & the resort. Having own transport is best, otherwise auto/taxi have to be hired. The hotel staff arranged the auto whenever we requested. Overall, I was satisfied with the place.

We had a pleasant stay. Tea Valley resort is very peaceful and the staff were very helpful. Food was good but the service was very slow. The main downside is the road leading to the resort. It is very rough and dangerous. But all in all a nice place for a peaceful and relaxing stay with a beautiful view!

I don't know about others expectations but I compromised the service because of the location and views... The location nd view from room no 101 is superb but the service is not very good if u r a frequent guest of fivestars... No food served in Room fir dinner... U have to have it at the hotel restaurant ... That to u can't order you have to have the buffet ... which may cost you two-times the dinner for two... First night I had it because of no choice... Second night I bought it from the city..,,room cleaning is also poor... The sence of cleanliness is poor you have to suggest them about that... But they are responsive to ur suggestion... Over all it was a good experience for me and my wife... Bit not excellent ...

We had a good time relaxing amongst the tea plantation listening to constant melodious songs of the various birds of the area. Well presented, but a little difficult to access. The rooms were spacious with a great balcony view where one can sit and chill. They should change out all the towels and also use softener to make them fluffy and soft. The a la carte lunch turned out to be far better than the buffet dinner.

A Bit Expensive for the facilities being offered.. Location(Surroundings) is really good. Its very close to Munnar Town. But the road is very narrow and in a bad Condition. Its very difficult even for a car to drive thru. The cottages are very old. Those who are taking the drivers along with, shall note that there's no rest rooms for them.. They have to stay inside the cars.

A Bit Expensive for the facilities being offered.. Location(Surroundings) is really good. Its very close to Munnar Town. But the road is very narrow and in a bad Condition. Its very difficult even for a car to drive thru. The cottages are very old. Those who are taking the drivers along with, shall note that theres no rest rooms for them.. They have to stay inside the cars.

Tea Valley is in an amazing location just outside of and away from the untidy centre of Munnar. If you're comfortable with sleeping on sheets that don't smell the best and using towels that are torn and yellowing then you'll be happy here. The pictures give a false sense of "modern-ness", but the food was amazing and staff were glad to assist and that made up for it. Not the best in terms of accessibility especially if you're lacking in mobility.

Stayed there for 2 nights. Here are my inputs: PROS: 1. Located few kilometers before Munnar in an excellent location. 2. Nice layout 3. Options for self-activities available 4. Nice, spacious balconies. 5. Prompt hot water in taps, room service and nice furniture. CONS: 1. Not value for money. I stayed in luxury cottages and felt cheated for the price after seeing other hotels and what they had to offer for the money I was paying TVR. 2. Food was not up to the mark. We didn't had dinner included in our pricing, so were forced to pay a very high price per person for dinner. No other options available except the buffet. Food quality not very good and unsuitable for North Indian taste (high usage of Coconut Oil) 3. We tried booking a taxi through front desk. Hotel quoted a price for sight seeing for the day which was exorbitant. Booked myself for half the cost after searching online options easily. 4. Views of the valley are blocked due to the tall trees infront of the cottages and only glimpses are visible from room balconies. They need to shed some branches there. 5. Luxury cottages are 50% more expensive than Executive cottages and the only difference was room space. Not worth the upgrade cost. All in all, it was a nice place to stay if you dont have other hotels available in Pothamedu area. But I expected more on the service front after paying the high amounts that I paid and reading the reviews online.

Stayed there for 2 nights. Here are my inputs:PROS:1. Located few kilometers before Munnar in an excellent location.2. Nice layout3. Options for self-activities available4. Nice, spacious balconies.5. Prompt hot water in taps, room service and nice furniture.CONS:1. Not value for money. I stayed in luxury cottages and felt cheated for the price after seeing other hotels and what they had to offer for the money I was paying TVR.2. Food was not up to the mark. We didn't had dinner included in our pricing, so were forced to pay a very high price per person for dinner. No other options available except the buffet. Food quality not very good and unsuitable for North Indian taste (high usage of Coconut Oil)3. We tried booking a taxi through front desk. Hotel quoted a price for sight seeing for the day which was exorbitant. Booked myself for half the cost after searching online options easily.4. Views of the valley are blocked due to the tall trees infront of the cottages and only glimpses are visible from room balconies. They need to shed some branches there.5. Luxury cottages are 50% more expensive than Executive cottages and the only difference was room space. Not worth the upgrade cost.All in all, it was a nice place to stay if you dont have other hotels available in Pothamedu area. But I expected more on the service front after paying the high amounts that I paid and reading the reviews online.