I love the beach. Room cleaning was not very good. Breakfast could be better

They allow pets but the checkin time was so late...3pm!

Web site not clear on how many people you are paying for Site states room good for 5 but price quoted is for 2 only

Web site not clear on how many people you are paying forSite states room good for 5 but price quoted is for 2 only

They were very rude at check in. Also, the room was high priced at over 7k pesos and had not been updated in at least 15 to 20 years. The facilities were pretty good as far as beach and resto. The rooms are not worth what they charge even though beach is nice, etc. The resto staff slow but nice. Mainly the admin attendents were rude and condescending. etter place for day trip and use of facilities or if you want NICE rooms go to ACEA

I like all the staff, they are all approachable and accommodated with a smile. Need to improve their bathroom, there is no drainage on the side of the toilet bowl, once there is a splash from the shower, it will drag it inside the room, the towel pad get always wet.

I like all the staff, they are all approachable and accommodated with a smile.Need to improve their bathroom, there is no drainage on the side of the toilet bowl, once there is a splash from the shower, it will drag it inside the room, the towel pad get always wet.

breakfast buffet choices are limited

Room is not pleasant

the staff is friendly and approachable...The food is great!!

It has an excellent beach resort with a hotel starting to show it's age.

It has an excellent beach resort with a hotel starting to show its age.

HORRIBLE: Room 3222, NO RELAXATION from '5 walls of unhappy". Left side = NOISY pool 8am till 10 pm. Right side; microphone announcer of the Aqua Park BLARES into room LOUDER than TV 10-5 am. Front wall thin and teenager partying till 11. Back wall; squeaking old wooden beds/head board. AND ceiling; over our room was a storage room or party hall, hears table and chairs moving, scraping till 2 am. Two nights sleeping with a pillow over my head for $260, huh!. The 'Welcome cocktail' only avail from 3-5 (huh?) taste like Kool Aid, with 2% alcohol. NIGHTMARE ordering from Menu; 1st meal was messy tacos, NO Napkins! Then wife had to get up and get her OWN catsup after asking twice. Dinner meal, I had Beef Caldereta (Tomato beef stew) yet NO tomato taste, oily, and meat (see photo) had 20 chunks of FAT, gross....WONDERFUL: two things that hotel doesn't control? Beach is grade A clear water, white sand, no vendors. And parking lot is giant, big enough for buses. Finally breakfast buffett A plus. I-F we go back it would be to park and pay for beach NOT EVER going back to sleep, oh no!

HORRIBLE: Room 3222, NO RELAXATION from 5 walls of unhappy. Left side = NOISY pool 8am till 10 pm. Right side; microphone announcer of the Aqua Park BLARES into room LOUDER than TV 10-5 am. Front wall thin and teenager partying till 11. Back wall; squeaking old wooden beds/head board. AND ceiling; over our room was a storage room or party hall, hears table and chairs moving, scraping till 2 am. Two nights sleeping with a pillow over my head for $260, huh!. The Welcome cocktail only avail from 3-5 (huh?) taste like Kool Aid, with 2% alcohol. NIGHTMARE ordering from Menu; 1st meal was messy tacos, NO Napkins! Then wife had to get up and get her OWN catsup after asking twice. Dinner meal, I had Beef Caldereta (Tomato beef stew) yet NO tomato taste, oily, and meat (see photo) had 20 chunks of FAT, gross....WONDERFUL: two things that hotel doesnt control? Beach is grade A clear water, white sand, no vendors. And parking lot is giant, big enough for buses. Finally breakfast buffett A plus. I-F we go back it would be to park and pay for beach NOT EVER going back to sleep, oh no!

The staff needs more training in information briefing for the guest

Resort is beautiful on the outside. Service was great. Condition of the room was comfortable but bathroom looks like it has not been renovated in over twenty years.

Value on ocean water. Staff the reef restaurant very helpful and considserate.Gail was a very professional and attentive staff member.

Rooms were so-so in terms of furnishings and quality. The CR is kinda small especially the tub. Hot water is problematic since they only use a solar heater. Beach was the best part although its maintenance and cleanliness was less than perfect. Dining area was open and subject to rain, and lots and lots of flies. Overall, was ok, but might try somewhere else next time.

Rooms were so-so in terms of furnishings and quality. The CR is kinda small especially the tub. Hot water is problematic since they only use a solar heater.Beach was the best part although its maintenance and cleanliness was less than perfect. Dining area was open and subject to rain, and lots and lots of flies.Overall, was ok, but might try somewhere else next time.

Pricey food, ordinary simple buffet breakfast and outdated rooms. Overall fair. Housekeeping is accomodating while check in/out slow.

Our stay there was just a typical type nothing to brag about... Although a huge tree was blocking our view of the sea... Other than that everything was fine.

Good beach with great mountain view. Restaurant food was bad like cold leftovers being served with dozens of flies swarming your dinner. Great isolated location but no other place to eat but at hotel's restaurant which really put a damper on our vacation. Would come again only if they served better food and no flies. Everything else were ok. Boston, MA \ Manila

2nd timers within the last 5 years.Everything is good. except that they are too stingy with toilet papers...for a group of four people you would think they will give you an extra. We had to ask for them. Beach Towels are way too old. Employees are so delightful-courteous, polite and would go out of their way to help you.everything else is good.

Clean ang secured beach. Staffs were very accommodating and friendly.

The rooms are old and dirty. Foul odor is coming from the toilets. Very disappointed. We booked for 2 nights but have utilized only 1 night.

Staff was awesome! The resort was relaxing and not crowded since it's pre-summer. Awesome to see newly hatched baby turtles too! Rooms are a bit outdated but overall, our stay was pleasant.

Firstly the front desk wast that hospitable and was a bit rude. Secondly, the breakfast was awful... But u dont have a choice because there is no nearby restaurant... thirdly, room service was none existent, called several times but nobody cameLastly, we had diarrhea after dinner. I dont know if its the iced water or the food... But me and my wife vomited and had stomach ache afterwards. Not coming back to this place.

hotel staff are courteous. waiters are friendly. scenery is beautiful and very relaxing

Full private access to the beach was a dream for me and my fiancé. The staff was good to me and I can't wait to return.

hotel staffs were excellent and accodating. however we didn't enjoy the beach well due to bad weather. but still our kids enjoy the sand.