Great location to access Ghats on Ganga River. Excellent vegetarian food. Complimentary boat rides for guests. Luxurious facilities. Kind and prompt service. Helpful in directions and provided currency exchange.

This property is amazing. We were there May 26th and 27th. They picked us up from the airport. From Namo ghat they take you in a boat to the hotel. We were in time for their high tea - they thoroughly spoil you. Later in the afternoon, it rained quite heavily, so it was very pleasant and went in the hotel arranged boat to see the Ganga Aarthi- It was amazing. We almost had a front row seat to one of the most spectacular ceremonies. Next day, because of the rising temperatures , we left at 6am to temples ( I had made my own arrangements) , came back for breakfast ( very deliciously and staff is so hospitable) and then left for a couple of hours to see BHU and Sankat Mochan temple. We were back by 11:30 - the heat was unbearable. So we relaxed in the hotel - I got my free mehndi done .Little later we went and got our free foot massage done ( they are very good at it) . Then I signed up for neck and shoulder massage and head massage ( I thoroughly enjoyed it). Later in the evening we went for a walk - you can walk along the banks of Ganges endlessly from the hotel (simply breathe taking) and at night we took a bath in the Ganges. The hotel staff took very good care of us. Attended to each and every whim and fancy (of mine!)Their service is par excellence. Food was excellent. I loved our room. I got to watch the dance program in the evening for a bit. They have no tipping policy. On the 28th I had to leave for Gaya at 4:30am. They made all arrangements. Love this hotel.

By far the best hotel during our recent trip to India. Yes, it is expensive, but it was worth every penny. It's located directly on the river, a one minute walk to Dashashwamedh ghat which is the focal point in Varanasi at night. Nice attentions such as a musician during day time, dances at night. Their spa is great too. It was an unforgettable experience.

Absolute fantastic heritage palace converted to hotel. Brilliant location right on the Ganges and walking distance to all things. The staff were all just awesome and very attentive to our needs, especially mention Bhupesh in the restaurant, he was always happy to help with a smile and nothing seemed a trouble for him. Brilliant service. It was a privilege to stay at this hotel. Definitely would come back

Very expensive for what you get. The location is what you pay for. Make sure you don't drink the water they put in the room. Ask for bottled water.

Do not recommend

The best part was the view of the Ganga - most convenient for Arti - rooms were small with no view though - mattress was soft so had back issues - dining area was only one with no outdoor seating - which is so lovely there - else all was great - food was awesome

It's hard to find enough superlatives for this hotel. If you have the means, then there really is no other place to stay in Varanasi. From the property, to the staff, the location, and every little "extra" like the evening show after the aarti on the banks of the river-which they take you to. We paid for the river view suite, and it was worth every penny. Simply superb.

Loved the architecture and decor of this place. It was very peaceful and serene having high tea overlooking the Ganges with colorful boats and the flavor of Banaras. From the moment we checked in, we felt like royalties. Definitely coming here again next time I visit Banaras.

Amazing hospitality. Very polite and well behaved staff. Excellent location and views from the hotel. Neat and clean restaurant and overall property. Very good food and an attentive and prompt service

Everything was up to our standards and exceeded more. We were confused about tipping, considering we have a more Western civilization autonomy and did tip a person that helped with our baggage. The food was amazing and hospitality was just as equal. I would highly recommend anyone visiting Varanasi to stay at the Brijrama Palace. Daily entertainment such as music, dancing, high tea, yoga, massages and boat rides were an extra plus to our stay.

Best location in Varanasi ! Would highly recommend, wonderful staff

Excellent service

The best hotel in Varanasi. Staff, room, cleanliness, service and above all the location on Munshi ghat is priceless. Six stars.

Nice location.. No tipping policy. Very cordial staff. They go extra length to help you out. Excellent breakfast buffet . Free Ganga Aarti darshan. Afternoon high tea included. Free Gita copy at check out. Live instrumental music and kathak dance daily. The music is very pleasing to ears. I felt their genuine care and affection .

Serene atmosphere. view of ganges

I rated the outside area of the facility as dirty but that could be said for most areas of the city. The reason to visit and stay in Varanasi and specifically this hotel is for access to the culture and lifestyle surrounding the Ganges River and you definitely do not miss it from this location. The hotel is amazing and beautiful in every way.

Every single thing about this property is perfect. All the staff are very friendly and respectful. Expensive stay but worth an experience if affordable.

Amazing historic property close to all the historic places to visit in Kashi.

The stay was very delightful! The staff is amazing, rooms were clean and the food was absolutely delicious. Would definitely recommend!

Located beautifully and conveniently on the banks of Ganges!!

Location

Location

Evening entertainment, Indian dance and music, was outstanding

Historical hotel, beautifully appointed. Superb facilities and staff. Great free evening boat ride. Excellent free transfers.

What a fabulous place to stay in Varanasi. My only complaint would be that I wish the history and transformation of this incredible hotel were showcased more prominently. Food was excellent, service was flawless and all the additional amenities were well worth checking out from the spa to the rooftop yoga in the mornings. Thank you for a wonderful stay and hope to be back soon.

If u coming for us uk then please stay there best hotel to stay

The best experience ever to finish our trip in India! Varanasi was just lazing but this Heritage Hotel was beyond imaginable! it’s so beautiful everyone is super friendly and helpful! This stay make our First India trip a whole new feeling!

The best experience ever to finish our trip in India! Varanasi was just lazing but this Heritage Hotel was beyond imaginable! it’s so beautiful everyone is super friendly and helpful! This stay make our First India trip a whole new feeling!

Beautiful property on ghats of Ganga. Great hospitality, food and the view from the room of river Ganga. Evening Aarti from the boat was great experience.

Sandeep in reception was horrible. He was back talking avoiding guest and mean.

Excellent food