Hotel English Point Marina & Spa
Hotel English Point Marina & Spa
Über diese hotel
Gelegen in Mombasa, dieses schön hotel für 141 € pro Nacht ist ein großartig Auswahl für Ihr nächstes Urlaub. Hotel direkt am Strand mit erholsamen Verwöhnbehandlungen in der Wohlfühloase des Wellnessbereichs im Angebot
Dieses Hotel verfügt über 2 Restaurants, die für dein kulinarisches Wohlergehen sorgen. Darüber hinaus bietet dir Hotel English Point Marina & Spa vielfältige Möglichkeiten für einen unvergesslichen Urlaub. Genieße die warmen Sonnenstrahlen am Strand oder verwöhne Körper, Geist und Seele im Wellnessbereich.
Die Reinigung erfolgt auf Anfrage.
Hotel English Point Marina & Spa besitzt 93 klimatisierte Zimmer mit folgender Ausstattung: Zimmersafes und kostenloses Mineralwasser. In den Zimmern stehen 40-Zoll Flachbildfernseher mit Premium-Kabelempfang zur Verfügung.
Zum Freizeitangebot vor Ort gehört Folgendes: Außenpool und Kinderbecken. Zum Freizeitangebot gehören außerdem Fitnesscenter und Dampfbad.
Dieses Hotel verfügt über 2 Restaurants, die für dein kulinarisches Wohlergehen sorgen. Darüber hinaus bietet dir Hotel English Point Marina & Spa vielfältige Möglichkeiten für einen unvergesslichen Urlaub. Genieße die warmen Sonnenstrahlen am Strand oder verwöhne Körper, Geist und Seele im Wellnessbereich.
Die Reinigung erfolgt auf Anfrage.
Hotel English Point Marina & Spa besitzt 93 klimatisierte Zimmer mit folgender Ausstattung: Zimmersafes und kostenloses Mineralwasser. In den Zimmern stehen 40-Zoll Flachbildfernseher mit Premium-Kabelempfang zur Verfügung.
Zur Badausstattung gehören Hausschuhe, Designer-Toilettenartikel, kostenlose Toilettenartikel und Zahnbürsten und Zahnpasta. Dir steht ein kostenloser Internetzugang (WLAN) zur Verfügung. Der Reinigungsservice wird auf Anfrage angeboten. Auf Anfrage bekommst du Bügeleisen/Bügelbretter.
Zum Freizeitangebot vor Ort gehört Folgendes: Außenpool und Kinderbecken. Zum Freizeitangebot gehören außerdem Fitnesscenter und Dampfbad.
Ausstattung
Pool
Klimaanlage
Küche/Kochnische
Internet/WLAN
Rauchen erlaubt
Parkplatz
Waschmaschine
Balkon/Terrasse
Whirlpool/Spa
Fernseher
Rollstuhlgerecht
Fitnessraum/Fitnessstudio
Garten
Karte von Mombasa
Bewertungen
4.0/5.0
Gut(236 Bewertungen)
1.0
This was the absolute mistake on my travel experience. Service horrible everyone need need training I had to change rooms three times because the air conditioners did not work. They made promises that were not kept, very unprofessional and not sympathetic. These are some of persons that we interact with and ask for help - Mercy( manager) Moses, Christina, George it it was not chef Henry and intern Kelvin we would have left that piece of property that need to be revamped and entire staff need training. The door to our deck did not work. It was just a horrible stay all around and would never recommend it to anyone. The WiFi was a mess words cannot explain the incompetence of the staff from checkin to checkout was horrible. I will give them a 2 out of 10 points
4.0
Property is good, they are clean and staff are friendly.
5.0
This is one of the nicest places in the area. The staff was excellent and friendly. The price was good for the place. I am already looking forward to returning. The refrigerator did not work, and the desk said they would send someone to fix it, twice, but it did not get resolved. So any food we had went bad. It offered a kitchen, but nothing to cook with, no drinking glasses, no plates, no utensils, no soap. You are paying for a kitchen that you cannot use. You are paying for space.
The WiFi and air conditioning was unreliable, but they were experiencing storms to be fair. The dining options are great and the food was incredible! I got a massage at the spa. Again, it was fantastic. I loved this hotel, and the staff. My only issue was not being able to use the kitchen, which was important to me. The gym facility was beautiful.
5.0
Clean and well kept. Good security. Nice staff. Good dining options and nice view of the waterfront.
1.0
Beautiful grounds. We were given a big place with 3 bedrooms. Everything is very clean. Unfortunately the rooms were not checked by hotel staff. Bathroom sink broken! No Tv service. We tried to call front desk , but phone does not work. Walked back to reception and reported problems the day of checking in. Next day nothing was fixed. Went back to reception and asked for manager. Manager was not available. We were told to call another number. We left message….
5.0
Look for Nikodemus to serve you any kind of food, he is a good guy
2.0
I liked the staff and the facilities are modern and comfortable.
There is an awful sewage smell in the elevator that permeates to the bedrooms. To avoid it , the only way is opening the windows but then the mosquitoes come in.
The AC says 18C, but the lowest temperature it runs is 25C at best.
2.0
Had a very pleasant 3 night stay with the family in English point marina. Check in process and service from reception staff was amazing. Massive shout out to Dalma who was particularly helpful throughout.
Breakfast could be hit / miss and parts of the building could do with some TLC but I’d definitely stay at English point again if in Mombasa.
3.0
This hotel is for families or groups because you get more than one room.
I travel quite a bit and my thing is roominess and cleanliness and so these days I tend to go with VRBO or Airbnb. I booked this hotel immediately after I looked at the square footage and I found it was more than I bargained for. It is in a kind of residential area and quiet {you just have to live with the crows :) }. If you want to dip in the ocean it is there and if you prefer a pool it is there. The food was good (the coffee may take a couple of more minutes to arrive at your table than you want- no big deal to me). The staff was very polite everywhere including salutes in some areas, The rooms were very clean.
Simply, I would give this hotel the maximum score in all aspects but certain areas of it have a sewerage smell. I am sure it is something they can fix easily and it wouldn't deter me from returning if I went back for any reason
3.0
Nice clean modern property, really great pool and nice area, however, the service was slower than molasses rolling uphill, we waited 2 hours for food. Also the Electricity went off completely on Saturday morning for a long period not because of a power cut, but just went off, they fixed it eventually but it cannibalized much of my saturday morning and was an unnecessary inconvenience, I would not go back.
5.0
Excellent room. Beautiful views of Old Town across the creek! Great restaurants, good food. Good quality live music to enjoy on the Deck. Spa, swimming pool were wonderful.
3.0
This is a continuation of my previous check-in post. The check-in process was rough and was resolved the next day by the hotel. All services were slow. If you order food, it takes the better part of an hour for the food to arrive to your table. This place is not meant for families, there was late night music that echos through the property that makes it hard for kids to sleep.
The pier had an amazing view.
We celebrated my kid’s bday at the Margarita Restaurant. The head chef Andre, and the head baker Jeremiah coordinated everything for us and that was a great experience. The baker made the custom cake exactly to expectations and we had the whole restaurant to ourselves for the party.
I would have given it one star but due to the above and beyond services for the bday party, we are giving the experience an overall three star rating. The staff does need to be trained effectively.
3.0
Lovely vacation spot, outstanding service from the reception, restaurant, room service and security. However, one bathroom needed caulking.
4.0
it's nice place,
I'm going to book ocean view room.
5.0
Room were maintained clean. I like that
What didn’t like is the kitchen and laundry room disconnected for guests.. very expensive to do laundry
3.0
The property was clean and I feel safe. The problem was the lady receptionist when I checked out(a heavy set lady with a stitched scar on her forehead), was making me pay my 4 nights stay, which I already paid through expedia. She is very rude, just ignoring me while helping others, made me wait for a long time, while she make and answer phone calls. Other than that, the stay was pleasant.
2.0
The staff were very friendly the hotel is very model and clean overall a very nice place to stay
5.0
One of the finest places I’ve ever stayed, well appointed rooms and friendly service. Breakfast was in included with lots of choice. Food at Karahi restaurant was awesome.Spa service was just amazing must visit when you stay at English point. Views of old Mombasa were beautiful across from the sea.
4.0
Nice place for a vacation. Top 3 best place to stay in Mombasa
4.0
The place is clean and nice. The gym and spa facilities are great and I really enjoyed my stay here.
1.0
1) I came to check in and my room was not ready so i was moved to another room making me wait for about 10 to 15mins hence i checked in after 2pm
2) Nobody was answering the room service number when i wanted to order dinner and water.i called the reception to ask them about room service they said they will let them know and nobody got back to me.
3) left the room at 9:30 am morning to come back at 2pm and the housekeeping did not finish cleaning the room left half of the work to go clean other rooms..coming back after 5hours to see the room in a bad condition so again they made me wait my own room that i paid for so the housekeeper can finish cleaning..
4)Even when i came with my luggage i had no assistance whatsoever to help with carrying bags..
Very disappointed did not expect this bad service at all!
2.0
Fantastic location, beautifull design, backlog in maintenance, experienced staff at reception, untrained or unmotivated staff at the restaurants.
2.0
Very beautiful place but the staff especially in the dinning areas are very slow and rude. The hotel and accommodation is very beautiful but poor customer service on the food department
4.0
Modern, comfortable, great restaurants and food. Attentive staff. Good room, however no storage or vanity in bathroom, TV had basic channel package around 16 usable for the price of the room I expected more. Overall an enjoyable stay and the property is managed extremely well.
2.0
Was not kid friendly. No activities for guest or tourist. No ATM machines or convience store near. Lights and electricity kept shutting on and off everyday.
5.0
A bit aprehensive when first booking but exceeded my expectations. Good service.
5.0
Accommodations, food and the Gym plus the environment is excellent
1.0
A lot to complain about. First this is NOT a hotel but apartments designed for medium to long term stays. Check in was OK; we didn’t arrive until 9.30pm and were hungry & anxious to get some food. Apartment seemed lovely at first BUT fridge & freezer were off; it took ages to find out how to make it work. The air-con was very complicated, designed to be programmed for a whole week not just the usual on/off , fan speed / temperature adjust. Took nearly 30 mins to work it out. The bed mattress dipped significantly at one side and my wife was really uncomfortable. NO hot water despite reluctantly running it for a while (as the sign on the shower door advised). Check out was supposed to be 10am - far too early in my view especially as breakfast was served until 10am. Fortunately they extended it to midday. The front desk gave me an incorrect Wi-Fi code. When I found the correct code the Wi-Fi would not work.
After arrival we went down to the selection of hotel restaurants and chose the Indian option. By then it was nearly 10pm but it took 10 minutes to get a menu. I ordered some water and wine that didn’t arrive until we had almost finished eating, despite repeating my order at least 5 times. The waiters were servicing all the 3 or 4 separate restaurants at the same time which really just adds to the chaos. Everyone was friendly and pleasant but it was really amateurish. Total absence of competent management is the problem. It could be great but right now it’s underperforming.
5.0
Good place to visit,very great staff too
4.0
Wonderful food and restaurants . Rooms were nice but sparse .
Staff very nice . Spa excellent
5.0
Great rooms overlooking Mombasa. You can see fort Jesus and old town. The restaurants are fantastic as well as the breakfast buffet. The staff is top notch and in particular our waiter Felix was the best. Highly recommend this hotel.
5.0
Every category was greated and better than any previous property ive experienced...
5.0
Grace from the reception, Bernard , Felix and Eva from hotel Nautica made our stay and food experience amazing during our stay . We will definitely visit the hotel in the new at future -
Phyllis Mungai
4.0
Rooms were well appointed. A few small points, the kitchens did not have instructions for the microwave, nor cutlery, dishes, glasses etc. Perhaps the hotel could offer these on deposit, if they regularly disappear), Our garden apartment seemed to be over nearby the eco-sewerage treatment, so a faint smell was present in the early morning. Finally, the TV could have some apps installed like Netflix etc.
2.5
It was an incredible stay and would go back in a heart beat. Highly recommend this place.
5.0
All staff was very helpful and friendly food was excellent drink service was slow apart from that everything was brilliant will definitely go back we made some good friends thank you for looking after us steve and ellena
4.0
The staff were excellent. the service was good and the dining options were good. The pool area was also good.
The selection of TV channels was limited and the charges for use of the pool table in the sunset lounge were excessive. this amenity should be free to hotel guests. the WiFi was also very intermittent
5.0
Most friendly and helpful staff. Excellent cuisine choices at multiple on site restaurants. Stunning view across bay of Old Town Mombasa. Very secure. Rooms were very very clean.
5.0
Just a few items to finish but a really lovely location
1.0
The management needs to change and sfaff training is necessary. The level of incompetent, rude and dismissing behaviour was unbelievable. Some of the staff seems to thrive in gossiping. Mind blowing. Professionalism is important and needs to be addressed ASAP
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Mombasa?
Der Durchschnittspreis für eine Anmietung in Mombasa beträgt 60 € pro Nacht. Diese Miete liegt 81 € über dem Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Hotel English Point Marina & Spa aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Ja, bei Hotel English Point Marina & Spa steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Hotel English Point Marina & Spa haustierfreundlich?
Leider ist dieser hotel nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Ausstattungsmerkmale sind bei Hotel English Point Marina & Spa verfügbar?
Wir haben 13 Ausstattungsmerkmale für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, küche/kochnische, internet/wlan und rauchen erlaubt.