Good hotel in a nice location. Comfortable stay and good amenities. But service was mediocre - especially for this price. The Taj nearby is better.

The hotel quality is of high standard. Loved the breakfast menu. Highly recommend.

Property is pretty clean and great hospitality, I would definitely recommend this place!!

Excellent place to stay and tasty breakfast too. We loved it.

Fooding is very low

The stay was excellent and hassle free. We enjoyed our especially the food.

Good rooms and great food!

All good

We stayed 4 nights. I was sick when we were there. All the staff are very helpful to us. Specially the reception staff Hari was very helpful. He arranged the doctor to the hotel arranged the medication to the hotel. Great stay even though I was not well.

Nice rooms and decor

The food was the worst part of the stay. 1. Ordered baby food to the room and it was stale. Although they replaced it, it would have made baby sick if we haven’t tasted first . 2. Breakfast is better in a 3-star restaurant than here. 3. Milk tasted as if they added lots of water and tasted very bad. Totally disappointed with the food. Mentioned this during checkout but they still charged for the baby food. Room: 1. There was no hand shower in the bathroom which made it very difficult for giving shower to the baby 2. There was no hot water kettle or coffee maker in the room

The hotel is about 30 mins from the Airport, and located in a good neighborhood (race course road), the hotel is well maintained, rooms are clean, staff are efficient, and friendly. The bed is comfortable, and we were able to get some good sleep, though we had to get a roll-away bed as we were a family of 4. Breakfast buffet is good, but they could add more items. Overall, I will highly recommend this hotel.

Nice location and close to my all activities that i planned. Closer than expected and i am very well pleased with this hotel.

Great hospitality we will come again to this hotel in our next visit

I had called and requested for a early check in by 12 noon at least .once at the hotel we hotel we are asked to go and wait without even knowing our name . finally after a lot of fuss we got the rooms at 2 pm.they cannot treat guest like cattle.I am a hotelier last 30 years and i understand the industry. sad for ITC

I am staying here 2nd time in three years. This is an excellent property. The rooms look so modern and with lot of ligthing. You feel great as soon as you enter the room. Brilliantly done interiors. The restaurant downstairs is great too. I had also reserved transport to pick up at airport and also for a day trip. Mr. Vivek from the travel department was on it and made sure everything was meticulously taken care of. This property is located on race course road an upscale neighborhood. So, if one needed to take a walk in the morning, it feels so good. One thing I would like to point out about the room as a feedback. You will notice that the toilets and bathroom don't have privacy. There is no latch on entry. Worked fine for us, but it could be an issue for some. If the management can do something about it, that would be great. Otherwise, I would rate the whole experience as 5 star.

Very poor service- check in and check out is pathetic, not trained personnel to manage when the hotel is in full capacity. Horrible was breakfast area , staffs was lost, they were totally confused .

Very poor service- check in and check out is pathetic, not trained personnel to manage when the hotel is in full capacity. Horrible was breakfast area , staffs was lost, they were totally confused .

Terrible customer service, didn't expect from a itc hotel. Senior citizens were staying in the room and couldn't scan the food menu bar code. Hotel refused to provide a menu or provide food options over phone. Restaurant had no space for hotel residents for lunch.

A brand new hotel and a nice room marred by poor unfriendly service, demotivated staff and lack of good food both inside and outside the hotel. Except for the breakfast buffet, the restaurant didn’t have anything I wanted from the overpriced menu for both the lunch and dinner. The saving grace was a nice burger.

A brand new hotel and a nice room marred by poor unfriendly service, demotivated staff and lack of good food both inside and outside the hotel. Except for the breakfast buffet, the restaurant didn’t have anything I wanted from the overpriced menu for both the lunch and dinner. The saving grace was a nice burger.

We stayed as a family with a baby.It’s the best place if you are choosing to stay as a family.The ambience and service is good.

Room was clean and pleasant but the service at front desk and at restaurant were pathetic.

Decent Business hotel, rooms are clean and relatively new. Food is 10 / 10

Enjoyed stay

Extremely satisfied

Extremely satisfied

Nice hotel!

Nice hotel!

This was the perfect getaway for us over the weekend. Location is serene and calm and windows are double glazed. Staff was perfect. Food was excellent and yummy. Bar has limited options however they are upgrading it. Housekeeping was top notch. Special mention to Mr. Muthu from housekeeping in keeping the room tidy, managing all our request and getting us the required elements. We forgot a toy on our checkout and again Mr. Muthu kept us updated on the search and was kind enough to ship us the toy back to our residence with no charges.

This was the perfect getaway for us over the weekend. Location is serene and calm and windows are double glazed. Staff was perfect. Food was excellent and yummy. Bar has limited options however they are upgrading it. Housekeeping was top notch. Special mention to Mr. Muthu from housekeeping in keeping the room tidy, managing all our request and getting us the required elements. We forgot a toy on our checkout and again Mr. Muthu kept us updated on the search and was kind enough to ship us the toy back to our residence with no charges.

Excellent maintenance and customer service