Location!! Shops and lots of restaurants a short walk away. Clean and comfy room, there are lots of amenities available at the lobby. I would stay here again!

The staff was very friendly and took care of our requests. I liked the room position in the hotel, as it had a good view of the street. Overall, enjoyable stay but too short.

the stay was only one night.

Great location, very helpful staff and super clean

Quite a small room but seems to be standard in Japan :)

Convenient location if you want to spend time in Ginza. Hotel was very clean.

nothing negative to say. place was just okay.

Great loc close to a Starbucks and Lawsons (we didn’t try the breakfast at the hotel). Not far from a metro station and about 15 mins walk to Tokyo station. Great selection of toiletries with extra bits you wouldn’t expect like face masks and bath salts. Staff were friendly and helpful in posting our luggage. Our room was ready early before usual check in time. Room was on the small side (I think average for Tokyo) but the bed was comfy.

Nothing to complain about!

Hotel limpio y cercano al metro, muy buena relación calidad-precio. Tienen una barra de amenities en recepción súper grande (con mascarillas faciales, limpiadores, sales de baño diferentes, etc.)

La habitación es muy pequeña. En Japón es lo normal, pero en este caso era incluso demasiado, si abrías la maleta era imposible pasar.

立地が良かった。

清掃が中途半端でざらついている洗面台や、パジャマに汚れが残ったままだったりと清潔感にかけていた。

Everything was amazing during my stay at Sotetsu Fresa Inn Ginza Sanchome. The staff, facilities, location and everything else was incredible.

Loved staying at Sotetsu Fresa Inn Ginza Sanchome. Special thanks for the staff!

Good location, close to multiple subway stations and close to shops and restaurants. Staff were friendly and helpful, washing machines and vending machines available

Room and bathroom were fairly small but that is to be expected in a city like Tokyo, and this was not a problem considering the price we paid

 Really clean. Good space management and friendly helpful staff.

Rooms are small and its difficult to open suitcases but it is okay since space management was good.

Room was cosy, just big enough, comfy bed and it was very quiet to sleep. The shower is really good! Spotlessly clean and the staff are friendly too.

Would be nice to have one more option for breakfast. Maybe something light or with fruit.

Das Hotel liegt super zentral in Ginza und dafür wirklich ruhig. Wir haben ein Upgrade in ein etwas größeres Zimmer vor Ort gebucht (600 Yen pro Nacht) das hat sich gelohnt. Zimmer sind klein aber alles da was man braucht.

Good location, clean and comfortable room.

The wifi in the room wasn’t good.

Location, close to stations and shopping malls, and a safe environment for solo traveller. A Lawson is just round the corner.

Small room, but that is fair to the price

Clean and great location. Good amenities in the lobby

Rooms are quite small

Excellent location, room was on small side to fit 2 adults and 1 child. Would have booked a bigger room/location if possible.

Size of room.

good location, laundry facilities, helpful staff and excellent restaurant connected with it with good hours.

the room was just a little small, not a great view but not really important

Location is great.

Found last visitors' peach drink in the fridge, would be useful if there was a water machine, not just an ice machine.

Location

Size of bed is a little bit small

I really liked the location because I could go anywhere from the hotel, by walk or taking the train. The room was very cozy and small but we were aware of the rooms size in Japan, so nothing to complain. The room was very clean.

I was very satisfied with everything. Nothing to complain.

The location was great!

The room didn’t feel very clean, there was dirt on the door handles and some surfaces. The bed was not the most comfortable, and pillow was extremely low/flat.

Easy access to train station and the breakfast was amazing!

Very compact room and the proximity of the bathroom door to the front door, bed and adjacent wall can only fit asians like us

Easy enough to get to, not a big room but bigger than most Tokyo hotel rooms, good Japanese style breakfast but not a large variety of other foods. Lots of shops nearby. Reception team is very helpful, allowed luggage storage.

Quite a small room for the price and breakfast gets a little boring after 2 days.

Friendly staff

Room is not spacious, but it is okay

nearby shops, H&M, Daiso and Don Quixote

exits with elevators were hard to find, if any