Excellent rooms

The lamps

clean and comfy in a good location and price value

woke up at 7 am because of loud music and shouts from a room nearby nobody really cared even when I asked the room keepers about it

great location and comfortable bed

towels smelled weird, room layout was strange, staff seemed a bit chaotic

Location is not very convenient, around 10-15m walk from the promenade but in the heat it feels like much more. Pool was somewhat crowded and not very clean. However value for money, it met our expectations overall for a short budget stay.

Efficient, friendly reception team. Excellent breakfast.

Shabby,tired bathroom. Having to leave the pool area at 6pm.

The staff was really friendly and helpful. Karmit from the customer service and Aida from the reception/front desk were very friendly and helpful.

Lovely staff, extremely nice at the reception (Carmit, Aida, and all), good service at breakfast

Noisy eating hall during breakfast, the location of the private parking wasn't clear,

The rooms are decent.

No gym or other services, balconies look onto parking lots.

Staff! Ms. Aida at the front desk was amazing, a big room, a good breakfast, a central location.

Noise from ACs coming from outside of the building. Location is central and it was ok for us, but the hotel is situated in the city area which is less taken care of.

If you are planning a few days in Eilat, the location is good with a lot of restaurants, money exchange places and the beach / promenade nearby.

The personnel was not really helpful / friendly and didn’t take basic questions seriously. For example, we asked for some recommendations for good restaurants nearby and the receptionists laughed and only recommended a Schawarma place across the street or “any restaurant in the touristy areas”. also the rooms are quite old with a lot of minor damages to the bed, bathroom, doors etc. For example, we couldn’t flush the toilet, bathroom door didn’t close properly etc.

We booked for Brown Lighthouse hotel. Was hard to find it because the huge signs on the hotel walls read "Palms". Is it so difficult to tell us in advance?

Nice hotel and good value for money (low season). Also close to the bus station, convenient if your are traveling in Israel by bus.

Surroundings are not especially nice, and the hotel is a bit away from the beach.

Being close to a bus stop to get to places.

Location in rundown seedy street with a storefront that said Sex Life opposite hotel entrance!

Location and staff was perfect

Everything

location is not the best but is good enough