清潔感があります。スタッフの対応も問題なし。

少し色々な点で古くなっていますね。セキュリティ(部外者が訪れても何の障害もありません)とか建物自体とか。でも不満を感じるレベルではありませんよ。

全体的に清潔で、フロントスタッフの対応も良かった。

色々と親切に対応してくれた。

朝食のレパートリーが多く楽しい時間を満喫できました

年配の方には、ユニットは厳しい 701に泊まってましたけど、時折物音がして寝付けなかった

Good location and clean room. Big bathroom.

None

The room is spacious if compared with others in Japan.

The male and senior staff in the hotel isn’t helpful.

The staff was very kind and helpful. The location is great.

The old-style Kobe character and the relative spaciousness of the rooms was appreciated.

The basement restaurant was limited in its food options and limited in its availability.

Kindness of staff although the knowledge of the English language is very limited, good location, very nice breakfast

AC in the lobby area is very cold when you are waiting for someone, no coffee nor drinks available in the lobby.

This hotel might be a bit dated, but the location is great, comfortable, and has good value for money. The best thing about this place is the service. I had some issues with a local shop, and the hotel staff went above and beyond to help me phoned the police and find the tourist helpline information. Thanks so much, Souke Minori and Nakanishi Kou, for your help! You both are superstars, and the hotel is lucky to have such excellent staff working for them.

the location is perfect. closed to everything.

the window is fixed and closed.

Surrounded by resident apartment. Seven-Eleven is across hotel. Don Don store is three minutes walk. Quiet Neighour hood.

A slope toward the hotel. You need to push your luggage.

While thematic, this hotel was pretty average. So neither really bad or amazing. We stayed here for three people, so they had a pullout for my bed which I think was a bit too stiff for my back. The hotel is near a coin laundry which was nice, and the staff spoke some English. They helped us call a taxi to the station which was very nice.

This is another hotel in which it was hard to tell if the air conditioning worked. Sometimes I would hit the cool button, but it never felt like it was cooling and somehow it would change to auto without us looking. While the location was ok, it was not as close to the stations as I would hope (maybe 8 min walk), the hotel is on a bit of an incline as well. While not impossible, just a little tougher on my older parents. For young people this is probably no problem!

The room size just fit on 2 persons and bathroom was clean not a small. the staff was nice and the breakfast was taste great especially the bread and roast beef sandwich so yummy.love here.

the breakfast is delicious and awesome that provide Kobe beef and curry rice.

the Wi-Fi is not stable

The breakfast was nice but the seating was very small and had to wait over 30 minutes for a table to have breakfast. It sounded as though you had to make a booking for breakfast but we were never informed of this.

Slow breakfast service.

Location and the Breakfast

The breakfast buffet was really good!

The room looked a bit old but I guess that's the theme of the hotel. Also, wish it was sound proof. I could hear EVERYTHING the couple above us were doing.

perfect location, excellent staff, comfortable room, wonderful facilities

the only problem was some stains on the carpet, probably because the hotel is old. but the staff kept the room very clean

Location to all eateries in centre, close enough to.station. good location for tourism. style of hotel. Friendly staff and great room size.

Thin walls, heard neighbours easily. One lift operating at times with no stairs facility. Difficult to leave at check out. Took numerous attempts to leave the 4th floor.

Amazing looking building and the room design as well. The area it is in is quite lovely, and has a beautiful view of the mountains just outside the hotel. The staff was very accommodating and held our luggage for us as we wandered around Kobe.

The room could use a bit of polishing but nothing major.