Clean and Comfy and reasonably priced . No issues

Great property but in the middle of an update so many of the amenities were limited

I think all guests should eat breakfast free

Place was nice but NO HOT WATER in our room, had to take a shower at a truck stop then they wanted to charge 3.00 for coffee 250.00 from room unreal

The room was nice. Staff was friendly. AC worked great. Good location. Lots of food options close by. Easy trip to and from Tuscaloosa for football. Would def stay again.

Carpet in room could have been vacuumed better and was stained.

Needs a sign at the street.

Clean room. Carpet needed updating.

Convenient to places I needed to go.

The property was very clean and had all the amenities we needed. There’s also very close to the Met for our tournament.

the rates were high for this weekend but i decided to book b/c i normally get good experience at this hotel brand. this hotel is under complete renovation. the lobby is in shambles and the rooms are still outdated. im not saying they should close during renovation but they should certainly reduce rates and advertise the condition of the hotel

Nice and quiet real nice People To help with everything

Came in to the inside of this hotel completely torn apart. Said they were renovating. Paint smell-construction going on -we were not made aware that this would be happening! We should get a refund.

It was a great place to stay. Will definitely be staying there again.

The hotel was being renovated. Furniture and fixtures had very recently been delivered and were piled up in the lobby with the packing plastic still on it. The front desk was set up down the side foyer on an 8ft folding table. The bar was a 6 ft folding table with a tablecloth. Understandable that this is all temporary, but detracts from the overall experience. However, the employees were super nice and made up for the environment. Good luck with the project!

Clean, friendly, quiet, convenient and great breakfast

Property was under renovations but was VERY quiet and clean. Everyone was very nice! Definitely recommend!

Good place to stay. Will be even better after re-model.

When booking the trip through Expedia, I had several lodging options within the area. The hotel I chose was making renovations to the property, but this was not made j own to me when selecting this property over others. Had I been made aware of these conditions, I would have chosen a different hotel. The laundry room for guests to use was not in service. This was an issue for us that caused us to change plans. The lobby was under construction. Not exaggerating when I say the next morning when we left the hotel for the day we walked through a dust cloud that filled the entire lobby. I took a quick glance at the “dining area” and decided we would not be eating/drinking anything from there due to the renovations. Worst was the air conditioning in our room. The AC simply wouldn’t get cool enough no matter how low the setting. Again, there were plenty of other options to choose from. Disappointed that this property was even an option.

The renovation and almost non-existent hotel staff was a unique experience for us. We couldn’t believe how terrible it was.

Our carpet was soaking wet. The whole second floor carpet had been cleaned that day. The facilities are under some sort of remodel. The breakfast was great and the servers were very helpful. I tried to call for a late checkout and the only way they would answer the phone is if I said reservation when they answered then when I said late checkout I was put on hold and they wouldn't answer. Bad business practice.

We were unable to be in Birmingham but the hotel was unwilling to refund our money or exchange for a few date. Most disappointing.

While property seems new and has potential.. the service and cleanliness left plenty to be desired. First on arrival the staff alerts me that carpets on my floor have just been washed .. and I mean just washed as in still damp/wet .. they also stated that was only option to stay in as they where sold out. Further they had their gym closed for repairs but had some sort of dining set up in the area . Again they have potential but need better planning/managing to such things . Thankfully it was a stay that didn’t require being @ the hotel much but for just sleep .. but imagine telling your paying customers that the room is wet and there’s no alternative.. shameful really

Bathroom had a unpleasant smell. Beds were amazingly comfy. Tammy, the hostess was incredibly helpful and friendly.

The carpet was filthy and there was no breakfast unless you paid extra.

Booked multiple double queen rooms and multiple rooms were changed to a single king. Check in lady wasn’t helpful but was nice and said they were at capacity. Lady that handled check out was rude and blamed the booking site for the room changes. She acted like it was bothering her to do her job and refused to give me a receipt for the rooms that were booked through a 3rd party site. Be careful booking this hotel on a booking site or you may not get what you expect.

They are going through renovations, but they were still so accommodating! The staff was really amazing ,friendly and so welcoming!

Would not have stayed there if I had known construction was going on

Everything but the carpet was clean. Hotels don’t seem to clean the carpet at all, just vacuum, so they are almost always stained and dirty.

Construction

Hotel is undergoing renovations so no exercise area. Had we known we would have stayed elsewhere as after driving exercise is a necessity! The email confirmation indicates breakfast is included but for an additional $10 per person. The design of the rooms was really unfortunate. The closet, entry and bathroom door are in a triangle and hit one another. The toilet is very low (so we got some squats in) and the toilet seat is cheap and faulty. Carpet has stains in the halls and rooms that could use a good cleaning. We had 1/2 a roll of TP for 2 people for 3 days. I asked for another roll and was told they are low on TP. I had to be very communicative to get that extra roll. It was just bizarre.

Clean, quiet hotel with friendly staff.