I liked the location is near mid plaza and tourist attraction nearby and the lagoon pool was nice, the bed comfortable and the reception staff were lovely as were the breakfast crew. The breakfast variety is decent and we liked the traditional tea station.

The spa services was good but the delivery of the massage was not, there was no health questions asked from any of us and some of us felt rushed and weren’t offered the same courtesy as the rest. Therapist were talking to each other in the room and one even burped over someone’s face. It really put us off to say the least! The hotel rooms need renovations especially the bathrooms where it’s not really up to Hilton standards at least in the rooms we stayed in on different floors same issues. The spa rooms also need major uplift, it just didn’t feel like a relaxing space. There was a wedding in the hotel on one of the days and the whole downstairs was off limits which I can appreciate but would have liked that information when booking so I could have made arrangements to book a different hotel. Also breakfast time is very busy, expect to wait a long time for elevator then seat then service in the restaurant.

امان و مريح و سرعة استجابة للطلبات و ينفع للكل

موقعه

Pusryčių metu gausus maisto pasirinkimas. Patiko baseinas.

الموقع و الافطار و الموظفين

Zwembad was echt prachtig

Very nice, clean, comfortable rooms. Very comfortable bed. Beautiful, big, pool with nice places to sit and relax!

The bar closes quite early (around 22:00)

all was good

all was good

Jakarta is so polluted so it was nice to escape from the city in this hotel. Pool area was beautiful. Staff were amazing. Shower pressure was great. Hot water took a while to heat up. Room was sparkling clean.

Nothing! It was fabulous. Room service was expensive. It cost me $10aud for a cup of tea!

Marvellous swimming pool, nice rooms, great staff.

Room doors make a lot of corridor noise, room is sound proof but it could be improved.

restaurant service and meals were very average. Steak was too tough to eat

Very nice location, friendly and helpful Staff, very clean rooms. Extraordinary choice for breakfast. Looking forward to stay again at this hotel THANKYOU

XXX

Very nice location, friendly and helpful Staff, very clean rooms. Extraordinary choice for breakfast. Looking forward to stay at this hotel again THANKYOU!!!

XXX

The service attitude is not bad

Sanitary

The staffs were all excellent, they understand that make customers happy will create more profit and that means more happy employees

Very crowded during holidays and lack of elevators

The pool was sheer heaven - an absolute oasis. Perfect temperature and unique in design. The rooms were comfortable, inviting and spotless. Also, getting a cookie on a arrival was a real special touch. We were hungry and in need of food - what a small but pleasant surprise. Thank you. Breakfast was amazing - go hungry as the selection of cuisines is huge!

The pool was fantastic and the breakfast. Helpful staff offering a room with good view.

I missed the minibar.

Everything was very good. Friendly staff. Consierge was very helpful.

Poolarea. No cushions.

Our room was clean, love the ambience, the members of staff were very accommodating and friendly.

Hope the Management can improve the drainage of the sink in Room 807. To also perhaps enable the fridge to be colder than it was, we bought some fresh fruits but was worried the fridge temperature was not cold enough to maintain the freshness.

excellent staff and service

nothing