it had everything I needed.

Areas were a little old and run down in some places. much of the woodwork was showing it’s age through wear and tear. the metal floor entering the elevator was dangerously damaged.

All the staff are friendly and helpful. Thank you for helping us with our stay. Our room is clean and comfortable. Very good access to the beach and streetcar station.

I couldn't take a bath for one day because of a water problem.

The staff were amazing at giving me an upgrade on the spot!

Furniture is outdated. Could do with new furniture.

Someone kept connecting their phone to our TV and playing porn I never got a call like I was told I would from the management team. I am disappointed as it ruined our experience last weekend. I didn't pay $640 to have someone constantly connecting their phone to our TV and playing porn all day throughout Saturday, and all night Saturday night til 4am I was told the staff would inform the management and I would get a call Monday, im yet to still receive a call about all of this. I would like a refund or some sort of resolution for this situation as again, it ruined our experience

The location and lovely people

Nothing

location, staff, pool, room, & bed was comfy!

I liked the pool, although should keep an eye on guests and what they do down st the pool. there was a couple displaying some pretty disgusting behaviour down their that would go against policies and health regulations. room was nice, but was annoying to hear the toilet running 24/7. not enough cooking utensils supplied and the fridge did not keep food frozen so my food was wasted.

the view of the beach .safe parking. helpful desk staff (quickly sorted our problem.)

older bathrooms and food cooking smell in our room from adjacent rooms. the whole landing smelt right from leaving the lift .

Location was excellent with a tram stop right out in front. Staff were very friendly and helpful.

Poor wifi signal. Room wasn’t cleaned, in fact a coffee cup ring was still there after the room was cleaned - my partner was never going to get in the spa!!!

Location, unit, staff, everything

Nothing

the big spa bath

Being told we could have an early check in at 12pm our room was priority for housekeeping and still having to wait until 2pm for regular check in.

impeccably clean, everything working as intended, very accommodating and courteous and helpful staff, wine and beer available from the fridge in the lobby

all good.