I'm delighted with everything! Best hotel I've ever been to! Perfect cleanliness! Perfect service! I recommend this hotel! For Ukrainians, the girl at the reception speaks Ukrainian. They even found an adapter for charging my phone and a bandage for a child’s injured finger (even 3 just in case) ;))) In general, comfort was created in everything, even in the smallest things :D The room had mineral water, a coffee maker and all types of tea to choose from.

The shower switch in our room 1019 was very tight for a girl. I couldn’t switch the water supply to the shower completely, I was afraid of breaking it.

The vicinity to where we needed to do business. The room was clean, sheets were sparkling white and smelt good. I liked that a lot. I liked the kitchen space in the room, which allowed us to warm meals and store a few things in the fridge. The lobby area was also clean and smelt fresh. The staff at reception were very helpful and friendly, i liked the freshly baked choc chip given at check-in. I appreciated the workstation in the lobby, though it's in a busy section by the lifts, I still appreciate the idea, it was useful for me and my daughter to do our work.

The bed was not so comfortable for me. The remote in our bedroom didn't work, so we shared the remote between the lounge and our bedroom... I am not sure to what extent the hotel is affiliated with the restaurant, but that breakfast buffet for $32 is not it!! Far less choices, and what's available is not of a great standard, so that was disappointing.

Tout! Employés très aimables Emplacement idéal Petit dej magnifique

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Location, close to all amenities.

Room is small for 3 people. Beds are relatively small too. No microwave available in the room at first. Microwave was actually listed in the room facilities online. It was provided later when I asked the receptionist.

Location, staff and price was fantastic! It's right in between the Eaton Centre and Art Gallery of Ontario. The on-site restaurant food was well cooked and taste was on point! There is underground parking that was safe and secure.

Good Location, beds were comfortable. Plenty of amenities.

The cleaner came into our suite without knocking, without announcing she was there. She then barged into our bathroom without knocking while my husband was using it.

Standard

Differents eggs cooking

Great location, amenities and service. Small but functional fitness center.

Not enough parking for guests on Saturdays (but great parking garage building one block away)

Perfect location

N/A

The gym space

Mold in the bathroom

The location is amazing

The staff were rude and could not accommodate a late check-0ut as I was willing to pay, the washroom tub was dirty, and the mini fridge had a smell. I would never book again!

good location

old. not fancy at all.

la chambre était dans un état lamentable tapis très sale,les draps et les serviettes n’était plus blanc mais gris les meubles étaient abîmés moi et mes deux filles n’avons même pas dormi là nous sommes partis à 22h nous pouvions pas dormir dans cette chambre l’hôtel n’as pas voulu me rembourser il m’ont dit que c’était avec vous ,comment puis-je procéder? je suis très déçu de cette expérience je croyais passer un beau séjour avec mes deux filles et surtout j’ai dû conduire 6h tard le soir pour revenir à la maison et j’ai pas pu profiter du lendemain que nous étions supposés aller visiter je vous remercie et j’attends de vos nouvelles

rien

La excelente ubicación, muy cerca del centro, las vistas desde la habitación, la amabilidad del personal.

Después de pasar la primera noche el personal de limpieza no paso por la habitación, cuando llegamos a la habitación después de un largo día, nos la encontramos tal y como la habíamos dejado.

La ubicación es exelente la mayoría de atractivos están caminando.El parking está poco caro pero en el rango.

La relación calidad precio , desayuno malo y caro ( huevos,pan con mantequilla y café) no jugó , no cereal no nada. Muy pobre. La habilitación regular, por menos de la mitad del precio consigo una habitación mayor.

Location

Excelente hotel, buen ubicado y con habitaciones cómodas. Muy buen servicio, me ayudaron antes de mi llegada a organizar tour a Niagara Falls. Jing de Consergiere muy amable y dispuesto a ayudar

Місцерозташування. Персонал. Чистота

Good location and the room was clean!

Parking is a bit of a nightmare. You have to go into the underground parking garage which isn’t a big deal but there’s a 6’ high limit and that wasn’t noted on the listing so thankfully I had a car that fit. It would be a huge issue for anyone with a truck to try and park down there.

Restaurant, location, we slept well. Courteous staff.

Noises from water pipes. We chose a pretty small room which was on us. Would have liked a second chair.

Check-in was fast and easy. Staff was super friendly.

Fridge had not been emptied and still had food from previous guest.

O gerente foi maravilhoso. Me deu o quarto da esquina. Tinha muitas janelas. Estava perfeito

A cama. Os lençóis e as fronhas estava manchadas

The location is perfect

The pool is absolutely tiny for a hotel if this size

No breakfast there. Staff really tried to help.

We have electric car. Took almost 2 hrs to get set up. Key card didn’t work 2 x for the elevator This all made us have to rush in order to go out for dinner before the game. Ended up just having fast food

Location. Near jollibee!!!

Parking, we have to pay extra $45.

The staff are terrific making my visit feel like I'm in a boutique hotel. The location is within my walking distance from Union Station and all the attractions I wished to visit. Though I am not a shopper, Doubletree is very near many retail options; from Ikea to Saks. Many restaurant options are just around the corner.

Clean, amazing view from my room, extremely polite staff.

Modern and clean

.

The property was close to metro station and restaurants, but it was an easy walk to CN tower and other downtown areas. The room size (Double Room with Two Double Beds and Sofa Bed with Kitchenette) was great with reasonable kitchenette. Staff were very friendly.

The room good have done with a good dust, lots of it sitting on surfaces in the room and ensuite. The price was expensive and breakfast not included within that price.

Very polite and professional staff. Clean room, delicious welcome biscuits and good breakfast.

L’emplacement: à côté du downtown, à proximité des transports, personnel agréable, propreté, calme

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