Rooms, breakfast.

Pool and gym not available even though theoretically the construction was finished.

Breakfast and cocktail hour were something to look forward to because the pool and gym were not accessible and atrium was being remodeled.

Wish we could have used all the amenities. The shower pressure wasn’t strong at all. A little frustrating.

The breakfast was the highlight.

Toilet does not function properly, beds are super uncomfortable, feel old. Restroom not cleaned well. Upon arrival to my room, I called downstairs front desk for more pillows and they made me go down from 12th floor to front desk to get more. I paid $700 and I had to go get my own pillows. Gym was closed, that was not on website.

Breakfast was great

No fitness center since under construction

The size of the room and the layout

I don’t think my sheets were replaced from the people that stayed there before us

Rooms were very spacious and comfortable.

Breakfast was great, pool and other facilities were good. Staff was amazing

Our air conditioner went out a few times, eventually we had to switch rooms but everyone was very accommodating. Wish there were more laundry areas

I wasn’t able to stay because they didn’t except my debit card and they didn’t feel like helping me out after driving 6 hours so I can’t say what I liked

the service I got there when I was trying to check in

Breakfast was great. Evening reception was nice.

Only that the refrigerator and toilet needed maintenance, and it wasn't done Before we arrived. But they were quick to get it fixed.

the room was clean and super comfortable. The pool was heated and hot tub was super relaxing. Staff was amazing and tended to our every need.

The restaurant didn’t have much of a kids menu. Other than that everything was amazing.

Everything

The staff didn’t fix my issue with over charging me for a cancellation fee. I’ll never stay at this hotel again very disappointing. I’ve been a loyal customer for years an this is how your company handled the situation.

Breakfast, happy hour and the elevators absolutely delighted the grandchildren. The lion was fun.

Nothing

Size and layout of room. Minus bathroom.

1) The bathroom is horribly designed. We got a wheelchair-shower and the water leaked all over. Poor design of the shower and floor design. I found myself wringing out towels to mop up the water. The detachable shower head made it difficult to use for a normal person and again, causing overspray to leak water all over the floor. 2) No shuttle service offered to Disneyland to blocks down the street. The City service offered was through an annoying app that required signing up for an account and was not very easy to use.

Low quality food. No variety. Either extremely ripe or unripe fruit. Low quality pastries.

Quality of food and temperature.

Excellent staff, breakfast & omelette bar was great!

The air conditioner in the room was up & down

Staying at Embassy Suites by Hilton Anaheim South was very convenient for our family of 4. We stayed for 2 nights and stayed here for a 3 day Disneyland vacation. The rooms were clean, staff was very pleasant, breakfast was delicious with many options, quiet atmosphere, feee Wi-Fi, great scenery. A big plus for us was the shuttle bus that is only feet away from the entrance door. Also, if house keeping is needed they do a great job at being there at an ample time. Overall, our stay was very comfortable (we enjoyed our stay so much we already have next month booked here)

The only complaint is that the AC is very loud.

Very good breakfast

I have never pay for parking when I stay in a hotel but other than that it was excellent.

Great

The information they gave you on city shuttle. Did not run as advertised. Had to wait longer than expect and at times go to different bus terminal, becybus never arrived.

I liked the location, the space, pool and it was clean and pretty.

Not enough staff, the toilet got clogged twice and maintenance never went to fix. We requested it 3x and we had to request a plunged ourselves. Asked for towels and blankets and had to request ot 2x since hours had passed by and never received. No ice was available throughout the day, only at meal times.