Amazing location in the heart of midtown, comfy rooms and very spacious

Slow and small lifts, sometimes made it hard to get up and down

lokalizacja, cena obsługa i czystość

brak możliwości otwierania okien brak pościeli pierwszego dnia na dodatkowym łóżku

One. Lock over from Moma and a 5 minute walk to Central Park and Apple’s 5th avenue flagship store. The location was great and the building itself was clean and tidy with no useless frills.

Nothing stands out as a negative. It was exactly what was promised and delivered.

It was in a perfect location,staff were very helpful and bed was extremely comfortable.

It was very dated,walls were marked,bedding was a bit discoloured,mirrors in bathroom chipped etc etc

I will definitely book another time! The payment deposit was released and everything went well. Thank you for having us.

Very efficient room-small but had everything you’d need.

Front Desk Staff was very unfriendly. Not a smile or an acknowledgement for almost the entire week.

We had such an amazing week in Shoreham Hotel, tasty hot chocolate (from Starbucks partner) almost every mornings, thank you for being so kind and welcoming. In the last day we left our baggages for free (we felt thankful so we gave a 20$ tip). I will book another week with you the next time I go to NYC. I hope to feel the warmth of your hospitality again. Thank you!

I have back issues and the mattresses on the beds could be more comfortable (due to their low firmness) but the tiredness of the day allowed us to rest very well and peacefully in silence.

L'Hotel è in una posizione eccezionale , a pochi passi dalla 5th Av , 10 minuti da Times Square e Rockfeller Center.

La camera era piuttosto piccola ( c'era un solo comodino ) e scarsamente manutenuta : le prese di corrente erano mal fissate alla loro sede e si muovevano, il rubinetto del lavandino perdeva e spandeva acqua sul pavimento e aveva molto gioco a vuoto come anche quello della vasca . Non c'è la cabina doccia e si doveva fare la doccia nella vasca ( in un 4 stelle impensabile ) . Il bagno era concepito molto male con la tazza del wc attaccata praticamente al lavello e non c'era possibilità di chiudere la porta ( porta che chiudeva anche male con problematica di cattivi odori nella stanza anche perchè l'estrattore non funzionava o funzionava male ) . Il riscaldamento , ad aria, quando partiva era molto rumoroso e di notte rendeva difficile dormire, alcuni addetti alla reception erano poco disponibili e non facevano alcuno sforzo per cercare di rendere più comprensibili le comunicazioni. In sostanza un 4 stelle assolutamente non a questo livello. Certo la posizione è ottima .

Excellent location. Walkable to Rockefeller Center and Times Square.

Posizione comoda, personale gentile, camera prenotata ampia e spaziosa e abbastanza pulita. Prezzi convenienti per essere a Manhattan.

Struttura un pò datata.

location

We arrived on Wednesday afternoon We had three rooms booked for a special family Thanksgiving. 1 room for me and my granddaughter, 710 1 room for my son and 1 room for my son and his wife and two young sons 810. That first night, when turning in, it was discovered that the bath water ran BROWN! After letting it run in hopes it would clear, they called the front desk to ask for help. The engineer said he could do nothing about it, and other rooms also had this problem. My room was okay, and my other son’s room was ok, but when I asked to move my son, his wife, and 2 kids to another room, they were told that wasn’t possible. The front desk said they could do nothing because the manager was not on duty, and we would have to take it up with her in the morning. And the engineer will work on it all night because the whole wing is like that. So, the family went to bed without baths. The following day, I talked with Anna, the manager, and was told no report had been made from the night clerk or engineer, but she would give me credit for the room for the night and move my family to a different room. 609 on the other side of the building. I assumed the credit would be for the one-room one-night stay. But when checking out I discovered the credit was only $50.00. The irony is that when I called the booking.com number to report the problem, I was charged a 54.00 fee for an out-of-the-country call:(. So the credit I received wasn’t even enough to cover the call. This was a rare family holiday for us, and this was a big disappointment after a full day of travel. I want to receive the full credit for the one room for the first night. That is only fair for the inconvenience and terrible Brown water problem.

Posizione centrale per musei a due passi dal MoMA e da Central Parl e tantissime attrazioni

Aspetto spartano.

Cleanliness, friendliness of the staff, very accommodating to all of our needs!!!

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Location location location

Parking suggestion

Location and staff

Cleanliness, Wi-Fi dreadful, tired, no breakfast facilities or tea/coffee making facilities in room

We expected dbl beds not sofa bed and there was no free coffee for the price I was disappointed so I won't be recommending or staying there again.

Everything

Great hotel. Clean. Very comfortable. Extremely helpful staff.

Location is great - walkable to so many things.

The room was not great - the shower didn’t drain, the toilet didn’t work well, there was no mini fridge for leftovers.

good location, good sized bedroom, friendly staff

we had a problem with very noisy guests on our floor in the early hours of the morning, this tarnished our stay a little.

Location

Good staff and location stayed there 3 years in a row and will be back

Great location - near the sites, the subway etc. Staff friendly

Hotel seems old (dated/worn) and it could do with a refurb.

Excellent location, comfortable and clean rooms. The staff was very friendly and helpful

I always love my experience when I stay at The Shoreham. The staff is great! Fantastic always accommodates and are super professional. Love the rooms as well. The size is comfortable!

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