The guy on duty the evening of the 15th was phenomenal! He was busting his tail to make sure all of the guests needs were met. Kuddos to him. Also, the maintenance staff appeared to be working to fix the pool temperature, remodel a room, etc. We hardly ever actually see hotel maintenance, so at least that let's us know they are responsive to issues.

The facilities were a bit dated. The carpet on our floor was nasty. Breakfast felt like a high school cafeteria, "Un uh! Where's your ticket?!" is not how I want to start my morning. The eggs were real, so that's a plus.

the area

front desk person when checking in was slightly rude. no breakfast or coffee the next morning I asked the front desk person where breakfast was she said no breakfast that the cook didn’t show up. I asked for the manager to give me a call since she wasn’t there. still hadn’t received a call.

Cyrus was great and a lot of help

The property seemed to be undergoing a huge renovation…our room had a new shower and the staff was super nice!

This location was once an up and coming spot with an outlet mall nearby but it’s since closed so the area was rundown a bit but was near enough to other shopping and restaurant options.

nothing they wouldn’t accept the card I had just because it was t a bank card

nothing

it was good

nothing

The staff was very helpful, and friendly. The room size was awesome and cleanliness was admired

That I could not get up in time for breakfast

very hospitable staff

nice room and good breakfast

understaffed

Location to local Expo.

Room had odor of mold or mildew, or old smoke odor. Luke warm water in shower. AC did not work the full 24 hours. Checked out and canceled second night.

Everything

Staff was wonderful! The bed and pillows were excellent .my husband and I had a great night sleep.The bathroom was freshly redone .The location was perfect for our trip.

The building was a little old .we had kids jumping on the ceiling above us and we thought they were going to break the light fixtures, or fall thru.

The front desk representative was very friendly and professional

It was absolutely filthy! Shower curtain was mildewed. Bed sheets dirty. Just utterly DISGUSTING

The staff, including the manager we worked with, were all helpful in getting us what we needed. I was especially grateful for the manager making some breakfast sausage for my wife because she couldn't eat eggs. The room was fairly clean.

The property could use some TLC. There was trash in the parking lot and in the grassy areas. The breakfast tables weren't wiped down from the previous people who ate there. The omelets were overcooked and there were few choices for anything. We also had a hard time getting water to drink at breakfast. I tried using the sink in the shut-down bar area and the water was brown coming out of the tap. The bar area had a sign that it was being remodeled, but there was junk thrown all over the place back there. Down the hall from our room on the 2nd floor the ice maker wasn't working. It really felt like the whole place was about to be shut down. Apparently several employees called in sick and so the hotel was short-staffed while we were there. That isn't the fault of the manager though. I know it's tough to find dependable people. It did detract from the experience though.