Beds were comfortable, good location close to great eats.

Location

I asked for an upper floor, but assigned a second floor. Nobody bothered to mention that the hotel is under construction. There were scaffolding all the way to my balcony. I felt very unsafe and could not sleep the entire night. And now the property will not assume any responsibility for a ruined visit to New York.

Location is 10/10. Within 10 mins walk you have tens of great places to eat/shop.

We struggled to get warm water. They really have to fix this. We found out that you only get it if you open the water from the sink at the same time, otherwise you can easily wait 15 minutes with the water running and no hot water. Waste of water and not comfortable.

beautifully designed. small, clean, simple, comfortable.

I stay here frequently. I lived in the Lower East Side, and I love being back. It's so close to all of the shopping, the subway, the best restaurants. It's a hotel that really fits in with the neighborhood and understands the vibe of the location. The prices are pretty great too. For a regular room, you pay $250. The beds are super comfy, good pillows, fancy bathrooms. If you bump up to $350 or $400, you can sometimes get one of their corner suites, with the big soaking tub facing the windows out to the city. It's very worth the price and is a wonderful splurge, particularly if you have a partner with you or are in town to relax.

At times, in staying here, the front desk staff has been weirdly prickly. The hotel does not provide anything in terms room service amenities, extras or even a coffee maker en-suite. I've had late check-ins where I felt like I was a hassle they were dealing with instead of a guest. A repeat one, at that. To be fair, I've also been upgraded out of nowhere. So it's really a roll of the dice I guess, as to the person you get at check-in. They do provide coffee in the morning downstairs for free, which somewhat makes up for the lack of coffee in the room. But I think they could fork out for water kettles and instant packets and it would be a nice touch. The hotel feels posh and the lack of in-room tea and coffee kind of cheapens it.

location is perfect for a downtown experience. furthermore, it’s packed with authentic restaurants and nightlife that you can choose from.

nothing worth mentioning

cool lobby. room is okay. nicely done

expensive and no breakfast

good location

Nice hotel and attentive and willing staff, however a bad experience with a delivery ruined my impression of the hotel. I had a package delivered at the hotel by Fedex in my name, but it seems that it was lost. After some unanswered emails, even sending the delivery documentation sent by FEDEX, I finally was able to reach staff at front desk, but it seems that staff was not able to find the package not even acknowledge if it was delivered or not which shows lack of organization.

Awesome staff, beautiful spacious, comfortable, luxurious room, had everything I could possibly want and need, and the location was awesome! I was sad to leave.

Nothing!

clean, convenient and staff helpful

I knew there are no breakfasts but at least I wish there were an electric pot and tea bags to make hot drinks in the room.