great staff, great ambiance, so very clean, awesome location.

a bit hard to regulate the heat in the room.

great location and cozy accommodation for winter skiing

Some TV channels were missing from their TV Guide in the room and Wi-Fi was very, very slow. Blame was put on all rooms being full (not surprised due to location etc) but full or not sometimes it was too weak to use.

Reception staff, especially Hugo, we're very helpfulness attentive. So was Michelle. Pepis bar is still a.great place for live music.

The hotel needs capital investment to bring it up to the quality it should be. Some rooms were flooded and management didn't give a damn They offered some friends a 20% discount for a flooded room. Are you kidding me? The hotel staff, except for reception, were like zombies or just didn't care or unfriendly.

Excellent breakfast, excellent location

This hotel is one of the originals in Vail, and in a premier location. We loved rolling out of bed and being steps away from Gondola One The rooms have comfortable beds, and the amenities modern travelers expect. Heated bathroom floor and tub were appreciated. The property has been well maintained, and is very clean. At the same time, it is tired and would benefit from a renovation. Replacing dated tiles, stained grout that no cleaning can fix, decor, and furnishings would really propel this hotel to a 4 star hotel. I also would have appreciated a more diverse breakfast. It was quite austere with folger's coffee, and yogurt with artificial sweeteners, a tray of turkey and ham, a tray of cheese, pastries/bagels,and boxes of cereal. There was no gluten-free bread option. The breakfast room is quite small and cramped with extra chairs in the room stacked in a corner. Visually it would have been nice to have placed them in another room I would have been willing to pay more for a nice sustaining breakfast. Overall, it was a lovely stay in a prime location with good value.

-dated rooms and facility - breakfast

good location

noise and smell due to near kitchen

Excellent location. Classic style rooms and comfortable. Nice continental breakfast.

Staff, management, and owner were welcoming and very helpful. Expect we will stay here again.