I paid for a junior suite. I wasn’t give one, instead I was given a standard room with two queen beds instead of a suite one king bed. it wasn’t until AFTER I had gone into the room and let the receptionist up front know that the room was not what I paid for. She then tried to tell me that it would be more if I wanted that room I had already booked online here in the app and that there was no rooms of that kind available since they’re renovating. I would’ve liked to known this BEFORE I had checked in as a common courtesy not after I get upstairs expecting the room I paid for already. I found an ant in bed as well. The TV remote did not work on the volume or page button, only on the on and off button. So my Tv was blaring loud when I was watching TV at night. I also had to consistently go downstairs to the lobby to rescan my cards when they should’ve worked right from the beginning for two days and when I asked to re-do the cards one of the receptionist was acting as if it was an inconvenience on her for me to ask her to renew the cards.

The beds were so comfortable

Quietness, isolation, location

The alarm clock

Comfortable

Price

the room above was making drugs or something. many people walking back and forth. bath tonight running on and off. our room 133

near freeway and close to old town auburn.

Staff was extremely rude and didn’t communicate. Won’t be going back. When we first got there, there was a sign that said back in 10 min. They weren’t I had to call. I asked for a late checkout, awesome they said yes at 1pm and then 3 people came to the door, the 1st an hour before 11 Am checkout. The second apparently because they don’t communicate and the 3rd was the lady I spoke to on the phone who gave me a late checkout who banged on my door yelling front desk telling me it was time to checkout at around noon.

The bed and jr suite

The pet policy and some one stabbed my tire

Very friendly, helpful staff. Fairly good breakfast choices. Included on site parking. Thank you.

The rooms were absolutely quiet. We didn't hear anything from any other guests. The beds were good.

There was only one trash can in the whole room and trying to get another one didn't work. There's no coffee maker, the remote only worked once in a while, no daily room service, no clock in the room, one of the lampshades was crushed. I asked for more towels and was given unfolded towels to fold myself. Not a lot of earth shattering problems but a lot of nuisances.

Breakfast sandwiches,hot coffee even scrambled eggs. Orange juice .

TV wasent working #125. Wasent interested in it anyway. O935

location

paid over $250 for one night and when we went into room bed sheets were sloppy and looks like the person who made them didn’t put any effort or care…also smells like pets

Good location to I 80 , easy on-easy off. Great staff.

Toilet seat was loose, that's it.

They couldn't find my reservation so I didn't get a stay in a room but they yet charged me

It was decent! Staff was friendly. Good for a quick one night stay.

Have stayed at this property often over the last 2 1/2 years. The staff is always incredible and very helpful. We do our family weekends/stress free time getaways every 2 weeks in auburn and this is the place we will stay 9 times out of 10. The rates are always great. The junior suites are a very good size for the rates they usually are. Similar to what you’d pay at a Hilton/Hyatt/Marriott for a regular queen room! The corporate suites are also amazing. Definitely do the corporate if you have a toddler and they like to run around! Big “living room/seating” area with a couch(with pullout bed), 2 chairs, coffee table and huge tv’s in every room. The pool is kept very nice and you’re right next to a Starbucks, fast food, grocery and restaurants all within less than a 5 min drive. This is one of our favorite hotels to say the least. If you’re booking a stay in auburn i highly recommend Red Lion Inn.