the location was great

the breakfast staff a little rude

We have stayed there several times when traveling from Ohio to S Carolina and were always satisfied. A nice enough place and convenient for an acceptable price. Aaron at the front desk was super nice and helpful.

This time we were very disappointed with the king suite. I think due to redecorating last year. In a decent sized room, for some reason they placed the king bed right up against the air conditioner when there was plenty of room to put it more in the center of the room! Neither of us wanted to sleep with the air blowing right on us. Seems like really bad design!!!! With Aaron’s help we moved to a 2-double room so at least we were away from it, but still that air unit kept kicking on and off about every 5 minutes all night!!! I think this is called short-cycling and possibly a sign that it needs cleaning. The outdoor temp was probably around 45 at night and i had to set the heat thermostat 64 to be even somewhat comfortable. It’s a shame this place has gone downhill. I have recommended it to several friends but won’t anymore. But the front desk staff tried to please!

Very good price, breakfast, location, and space

It could have a small kitchen in the room

I booked last minute due to a softball tournament, and was appalled at the hotel prices while shopping around. However, because the price of this hotel was $250 cheaper than where I normally stay, and it was only 3 minutes from the fields I decided to book. I was more than pleased upon arrival.

Only had two towels in the bathroom for our family of 5, however they made it clear at check in that if we needed any more, we could just stop at the front desk and ask.

Breakfast was amazing. Beds clean and comfortable. Staff very friendly and helpful

The room was clean and spacious. We stayed 3 nights. They told us that they were not going to clean the room while we were there and that if we needed extra towels to let them know. The breakfast was not bad. The spa in our room was fun. A little weird that it was in the main room but it was nice. The bed was comfortable. There was a view of the mountains. I was surprised that there was a view like that there.

We did have a problem checking into the room. For some reason, the name of the room went under my partner's and not my name. Booking.com provided a confirmation number and pin and they said at the desk they could not enter that info to retrieve the booking. We did figure it out but it had me worried for a few minutes. I also did not like that there was no way for garbage to be collected. We had an overflow of garbage in our room after being there for 3 nights. The bed was also smashed up against the window and air conditioner. That was not a great experience. And the coffee they provided in the room was not worth it.

Clean quiet location

Zero

Clean rooms. Great breakfast. Great location.

The column right up against the bed.