convenient to new river gorge. near very cute town Fayetteville.

Reviews said it was only a 2-star hotel. However, I would rate it at 3 minimum, maybe even a 4! Had a VERY NICE bar and grill on site even though I did not use it. Hotel was very convenient to just about everything around. Dairy Queen rite next door and also a gas station.

The noise from the room above me!!! Dam inconsiderate people stomping around until late in the night! I now that's not the fault of the hotel. I guess you're going to have inconsiderate A-holes no matter what sometimes.

room was clean friendly staff good and free unlimited coffee convienent to many activities

pool was dirty charged $15 per night extra for having my fur baby although it was listed as a pet friendly place with no mention of extra charges till my arrival

Great price and location. Lots to do in the area.

the beds were fairly comfortable

This property is way overrated on Bookings. It is a 7.5 at best. the price was way too high. The room was decent, but everything else including the breakfast and breakfast room was disappointing. It needs a lot of maintenance. I plan to use another booking company in the future. Booking.com has overrated several properties lately.

Comfortable bed and good water pressure! - all I really need for a stay during a hiking trip! I forgot about the breakfast which was a nice surprise. The location is good, close to the national park and other activities.

The cleaning could have been better. The bathroom was mostly clean but it looks like the floor and tub need a good scrub.

Great value.

location

n/a

very friendly staff at check-in, even though it was close to midnight. the room was clean and quiet, which I find very important for a peaceful night’s rest.

i had difficulty finding out how to release the plug of the sink, to empty the sink. but if that is all I can think of that ‘bothered’ me, it means I was very happy with the accommodation.

The location was good and the adjoining restaurant was excellent. The staff at the front desk were very friendly and were very quick to resolve an issue we had with the toilet.

The room was a disappointment. The toilet didn't flush correctly, but they did send up the maintenance person right away, and it worked much better afterward. Also, the breakfast was very limited. There was no toaster, and the hot water for tea was always lukewarm. But I think the biggest issue we had was the smell in the room. It was nauseating to the point that we had to go and get an air freshener and put it in front of the fan. It's probably due to the dirty carpet and the fact that they allow pets in the hotel. They should remove the carpeting if they want to allow pets so it is easier to keep clean and smelling fresh.

The hotel was basic and met our needs. Staff was great and although located next to a fairly busy highway, it was fairly quiet. Bed was comfortable and breakfast was fine...enough choices to suit everyone. Very close to New River Gorge NP. Shopping and restaurants were just down the road.

Bathroom was very small and the towels were thin.

Everything except the pool not being open (Booking com said it would be.) Lovely people, nice breakfast. All very good.

Why aren't the d scriptions on Booking.com accurate and why do reservation changes get messed up so much? We altered 2 reservations. Neither got to the hotels. We also wanted open pools and chose hotels booking.co m said had open pools...and they didn't. We booked one hotel specifically because it would have a washing machine...which it didn't.

Very friendly people and a nice spot. Comfortable and clean. We had a problem with the hair dryer which was replaced in minutes. Great hot water!