They refunded me without having to beg after the room was uninhabitable

The bathrooms was covered in water from the toilet over flowing, there’s what appeared to be a rotten banana peel next to the bed in front of the side table, the bed sheets were dirty and the pillow had some kind of substance that resembled dried bodily fluids on it. The wall paper had what seemed to be massive amounts of dirt in the connection areas or black mold couldn’t tell

Everything

I like everything

great pool, location, room was clean

needs updating in rooms, facilities not maintained well (interior and exterior). One front office lady was Not a people person at all. Not friendly.

Breakfast

Parking

The room was terrible. Old. Fire alarm disassembled Loud people having others partying and front desk did nothing to resolve. They said they have no night security. Was not worth the $300 a night paid.

nice decor, very spacious, comfortable bed, all the amenities. I only stayed one night so I really didn’t get to enjoy the whole property.

the stairs and no elevator. I was going on a cruise and had 3 pieces of luggage to get up and down. I’m 76, weigh 98 lbs and recently had elbow surgery for a fracture. my nephew had driven me from the airport and brought it up. Leaving I was on my own. Fortunately one of the work men brought the big suitcase down when he saw me struggling with the smaller ones. when I booked I had no idea where my room would be and nothing else was available.

too loud Police were called on us . when the problem was someone else.

locations was great.

wall are thin and you could hear other guests in their rooms.

Old school motel that is working hard to be better. Room décor was interesting and wonderful. Clean. Pool looked nice but we did not use it. They let us leave our cars there for cruise duration for no extra cost. Nicks Bar and Grill was very good. Friendly, helpful people. GREAT breakfast. Would definitely stay again.

Not complaining, but this is an older hotel with some imperfections. Adjust your expectations. You can't be by the sea without getting weathered.

The breakfast was healthy and tasty. The staffs were sweet and was helping me out by explaining few dishes

Parking area was dirty and it was close to the room we were staying. Parking area could be maintained better

The staff was great in both the hotel and in Gaidos restaurant (I have been eating there since 1971). I was not impressed with the food the way I once was. The hot tub and pool were overrun by a lot of "no arm band" people and dozens of their kids.

There was actual black foam in the hot tub and the people had no arm bands. A lot of pot smoking in multiple rooms which my granddaughter asked about. The pool was too cold to swim in and absolutely EVERYONE was in the hot tub.

the breakfast was delicious and the staff was nice.

there is mold everywhere. the pictures online make it look a lot better than what it is in person. in the lobby/check-in area our allergies started acting up so badly that my wife had to walk outside and wait. if you just look up and around in there, you’ll see mold everywhere. then I’m the room the bathroom was disgusting, there was hair and mold and just mess on the floor like it hasn’t been cleaned in a while. the room was cute, it was just stuffy. we had sore throats from the musty AC and our door didn’t shut properly. we had to slam it each and every time because the handle didn’t work. I’m sure that was a pleasant experience for our neighbors. the fire alarm in our room was 100% broken in half/taken apart on the wall. we were booked for 3 nights but checked out after one night of staying there. we live in Dallas 5 hours away, so we spent the day on the island and went home. it’s extremely disappointing that our 4 day weekend trip turned into one night because the accommodations were so poor. I’ve stayed in other places on the east and west sides alike and never had such a poor accommodations experience.

Staff was very helpful and professional.

N/A

Perfect experience!

close to the beach

it has roaches

The breakfast and the room were great.

Old I 💕 the place

Price

The Breakfast and cook, was excellent, person working desk was nice and friendly helped me with a booking error, it was good ill be there again, someday

not much it was hidden away our room from deck but over all was good stay

Location

We were moved twice to different rooms, first room the fire alarm kept buzzing, the second room the bathroom was flooded and the final room the refrigerator did not work

Across the road from the beach, fabulous facilities, friendly staff, comfy beds and great breakfast. Would stay ago. Also very worth going to Gaido’s for dinner.

Loved it all.

Very clean and everything worked. Staff was friendly and helpful. Room front parking (handy since it was raining). Short walk to Nick’s restaurant (on property). Great place to stay the night (or two) before a cruise. We will be back!

No problems whatsoever!

Gaido’s was great. It’s an older hotel with charm and character, but is kept clean and updated. The staff were really helpful and kind. The location right on the beach was perfect.

For the price, I liked everything. My only critique might be that the breakfast area has no seating. But to be fair, there’s a breakfast nook in your room, so it evens out.