Breakfast is always very nice. Plenty of selections.

Cleanliness, convenience, parking.

Pool closed, one workout machine broken, breakfast convenient and good selwction but bacon like jerky--very tough and dry (air fryer?), very few supplies in room. No Bible, pen/paper, HBO guide, restaurant or local services guide. Promised maid service second dat bur never received. Luggage carts need something solid on base so items don't fall through.

I chose this hotel because it had EV chargers, and the chargers worked! Breakfast was great, too. The room was clean and well appointed, staff were nice, and check-in/check-out was easy.

1) Need for better lighting near EV charger parking spaces--it was so dark I had trouble getting the QR code to register on my phone (which means it's too dark to feel safe as a woman traveling solo, and 2) someone three doors down was smoking very pungent weed, you could definitely smell the smoke in the elevator lobby--tobacco or cannabis, no smoking indoors!

staff very pleasant helpful

This was well located off the road.

This is NOT a hotel but rather a kennel as dogs were barking all night in rooms keeping my family up all night.

Breakfast was good

Variety of coffee creamers

Location, breakfast buffet, staff

Given a room with 2 queen beds instead of a king. Bed linens were skimpy and limp. Filling kept coming out of duvet. Mattress was not as comfortable as the one we had on our previous stay (6/5 - 7/1 2022).

Everything else.

The room took a while to get ready, but overall great experience!!

The location for our trip was good.

The fire alarm went off three times during the night. The response to the problem seemed to be questionable. It was supposedly a broken water line that caused the problem. But if so, why would the alarm go off three times at well spaced intervals up to about 12:30 am? We checked out a day early and I would like a refund for the third night we had booked. However, I am getting caught between Booking.com and the hotel. Each says they can't do anything because it is the other organizations responsibility. Bottom line, be careful who you book with when booking accomodations.

Area seemed relatively safe, and was close to freeway. My floor was quiet throughout my stay, despite being across from the elevator. The room was very clean.

I noticed that the fifth floor hallway near the elevator often seemed dirty. Little pieces of trash on the floor, and the carpet looked a little dingy despite probably not being that old. The color choice was also weird and trippy. The elevators always seemed a little dirty and grimy. The bed was a bit uncomfortable and pillows were too soft.

Convenience of location. Easy to get to from JFK airport.

cleanliness

no vending machines on the floors and no microwave in room