GoodGood location.

Hotel is very run down. Needs major facility repairs.

The food, caring staff members, security,tidiness of the compounds.

Leaving the hotel

the location was excellent. The hotel ground we beautiful and well kept.

The room. The bed sheet ware dingy and old. The bathroom drain was plugged.

breakfast was excellent and included variety of choices.

The hotel does not have iron boards at all. expectations are you iron your clothes on your bed. you tell kids or family to wake up so you can iron your clothes. unacceptable. this require re-evaluation

Beach front facility

Horrible experience and no value for money. There was a water cut and the facility do not have contigency plan, they brought water (after prompt) with some buckets that looked like those they use for mopping the floor. The room was stinking and the phone did not work. On trying the phone numbers on their website--the phone provide was never picked....if I needed anything--I had to walk to the reception

The view and the location

The place was perfect

Right in front of the beach, very good entertainment. Staff was friendly. Beautiful views and cozy rooms with spacious balcony.

Very little water coming out of the showers. Water was leaking from the A/C in our room, made a complaint and wasn’t attended to. Food was very average.

Deluxe rooms are spacious and reasonably well maintained. Gardens and pools lovely and sunbeds well spaced out. The spa was great and I had an excellent facial whilst there. I've been going to this hotel for a number of years with a couple of years break and it needs lots of maintenance work. I think it was a great place in its hey day, so perhaps it will be great once again soon.

The breakfast buffet was very poor and if you're on a room only basis it's really not worth paying £13/day for. If you arrive after 8 you're unlikely to find much food left and the choice isn't that great if compared to other hotel offerings. Gala dinners were good with a great buffet, but again the food runs out quickly if you don't arrive at opening. The gym which has only been open for around 4 years is very poor and the maintenance of the hotel generally is lacking. I think work is currently being done to update the rooms.

The hotel is located right on the beach and has 2 different pool areas. I spent time at the spa and the massage was fantastic! Our room was large and had a great balcony and outdoor living room space with a beautiful view. The property is nice for just relaxing and the a la carte food menu is reasonably priced.

The service was incredibly slow. I am patient, but this was extreme. One day we waited 45 minutes for a glass of juice despite 2 reminders within that time. Other times we waited long periods and didn't actually receive what we ordered. There were excessive mosquitoes inside the room- especially the first day we arrived. Some things in the room were quite dirty, for example the bug net had dead bugs on it and had mold/mildew all along the bottom. There was patchy wifi in some places but mostly there wasn't much access and in our room we couldn't connect at all most of the time.

The food was good but it takes so long to get a drink. The room attendants were very friendly and helpful. Especially Joseph

We booked airports pickup and despite email confirmation no one was there to meet us. The communication between the outlets and the reception was very bad. More than once we have to explain we paid for a full board.

Location is very strategic, good service. However there was no warm water for shower.

Cold water for shower

Great location right on the beach

The hotel needs refurbishment.