The hospitality shown to us by Kazuki and his family was exceptional. From the messages and information provided when we booked through to our friendly greeting on arrival it was a great customer experience. The accommodation is in a great location which is quiet during the evenings but close to several bathing houses and the ropeway. The room and facilities are clean and comfortable. We ate breakfast at their premises across the road and also took in the art gallery. We were provided with Yakuta and towels for the bathing houses and enjoyed exploring the town at night- it’s beautifully lit by lanterns. The accommodation is within walking distance of the train station if you have average mobility. We left our luggage at the tourist information centre directly across from the station who delivered to our hotel for a very small fee. We stayed in Kinosaki the following day after we checked out and arranged to have our luggage sent back to the same location so we could easily collect before boarding the next train in the afternoon. Highly recommended this town and the accommodation. We wished we had spent longer there so we could explore nearby caves and coastal attractions.

Nothing, our experience was wonderful and we highly recommend it.

We loved lots of things about this property from the warm, attentive owner and staff to the facilities and the location. Our tatami room was super clean and modern with a traditional feel. It’s located at the edge of the village and easy walking distance to the onsens, restaurants and shops. The owner welcomed us personally, gave us tips on the onsen to visit, recommended restaurants and made a reservation for us. He even drove us to the station when we left. The on-site cafe is a bonus with a very good breakfast and great coffee.

There is nothing we can fault.

Propietarios muy agradables y atentos en todo momento, muy buena recepción al llegar. Habitación muy limpia y todo muy correcto. Diseño y estilo de la habitación muy acogedor.

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La struttura è gestita da una famiglia cordialissima che ti accoglie sorridente e ti guida e ti coccola per tutto il soggiorno.

Tutto ok

Our stay was amazing! I think that when we booked and read the comments we only believed that it was a place with good comments but without a doubt no review really makes the judgment from the experience, comfort and hospitality that you receive during your stay. The owner of the place was always willing to help us and guide us in a friendly and smiling way. The room is cozy and very well located. There are two onsen within a couple of minutes walk and the hotel provides you with everything you need to have a complete experience. The breakfast is amazing! Our last day we chose the traditional Japanese and it was an incredible experience, the food was delicious, very nice presentation and the staff was very friendly in explaining what each meal was. We will definitely return and recommend it to our family and friends.

Nothing, everything was perfect!

Stayed for two nights and both were exceptional. The staff were incredibly kind and helpful. It’s family run and everyone was very sweet. Breakfast was included both morning and were very tasty. We were given a ride back to the station for our departing train. The location is right at the end of the made onsen path, and was super close to two of the seven.

I have nothing bad to say about Utsuroi Tsuchiya Annex!

EVERYTHING!! We were greeted by an owner himself who gave us a good introduction into Kinosaki and the property itself. All information was printed out. We were then showed to our room and given traditional tea. A tray with yukata, belt; toiletries was brought in. Owner went above and beyond on number on occasions - he came to see us shortly after check in and informed that there won’t be any trains running on the day of check-out due to typhoon. He then took me to the tourist centre so I can purchase coach tickets. He also took us to the station at 6am! I can’t express how impressed we both were. Kinosaki itself is a beautiful place. The property is furnished in a classic way with modern touch. There’s a private onsen on site which doesn’t require bookings. I’ll be back as soon as I can!

Nothing. Everything was brilliant!

best hotel I have ever stayed in. As it is run by the Yamada family , they made sure that everything was taken care of . I received a pretty handwritten welcome card… so touched . And the paintings were done by their uncle - so beautiful . Breakfast was fantastic .

None… all is great