The facility was generally clean and the hotel has a restaurant that has good food.

Front desk staff was not efficient and one of the desk clerks was rude. The room service was good but they did not deliver utensils to eat the food. I made 3 calls to try to get the utensils and the staff was rude and inattentive. At checkout, they reported blood on the sheets. As the blood clearly did not come from me, it was apparent the sheets has not been changed from the previous guest. I have stayed at this hotel before and my expectations were high as the experience was much better than this time. Based on this stay, I would rate this hotel stay as one of the worst that I have experienced.