Location was great. also close to Rhythm Japan, which is key

There was a lot of static, so we kept on getting electric shocks. I'm sure this can be avoided. also, there was a design fault with wind/draft. there was humming pretty much all the time, as long as there was a draft

Staff was amazing, so friendly, very helpful.

Wish we could have stayed another week!

The room is very big, view of the mountain is fantastic, there's laundry & kitchen in the room. bed is comfy and there're both heater and fan to comfort you. Reception is very helpful and good communication in English. :)

Host provide pick up bus from station on arrival but we struggle a bit in contacting them on arrival date. Lucky us that the van came to pick up another guest and we can tag along. Even there's a free shuttle bus service but hotel van would be much more convenience. Dishwasher machine seem not working.

Location was great. Only 100m walk to the main goldola. Central to bars and resturants. Ski shop attached to the unit block was very handy. Wonderful to sit on the couch and watch the snow falling outside. Had a drying room for your ski gear. Two good bathrooms. Would stay there again in a heart beat.

The staff at reception werent very knowledgeable when it cam e to bus travel and directed to the wrong bus stop. Lucky I didnt follow their directions......

Excellent location just a few minutes walk from the gondola. Clean, modern and comfortable 3-bedroom/2-bath apartment was perfectly sized for our group of 6 adults and 1 child. The view of Mt Yotei from the room is incredible.

Check in times are somewhat restricted (3-6pm), which was a bit stressful to meet when making the snowy trek from the airport. Communication with the staff (all native English speakers) before our arrival was unclear at times and it took some back and forth to get straight answers.

Great location, view and services. Nice managent of facility and pick up services.

Whilst nice Property had no onsen and staff were unable to book dinners concertgoer service not available

Front desk could have done more Booking dinners and even a shuttle to the lift

Loved the location. The two bedroom was huge and the views were amazing. Super well appointed kitchen and the beds were very comfy.

I would have wanted concierge service. It was really hard to make taxi and restaurant bookings.