We booked the 2 bedroom suite for 4 adults - this room DOES NOT sleep 4 adults, there is 1 bedroom with a double bed, 1 bedroom with a single bed that is it. We asked for a bed for the 4th guest and we were brought a small futon to go on the floor you would give to a child at a sleepover! Hotels.com advertising daily house keeping, housekeeping didn't come once even to empty the bins The room was a little more tired than expected but on a positive is in a great location in BGC

Nice stay. Very accessible to most if not all necessities

Good location, wet carpet smells throughout the room, towels were old and worn, noisiest a/c I’ve ever heard. Even had to clean the glasses to drink

We didn't have a card to swipe, the place wasn't as expected like in the pictures

Everything is ok. But it was kinda dark inside at night..

Friendly staff,beautiful and clean space,close to everything

This is the 2nd time I've stayed here and the last one was in December 2016 with my wife. I'd say, if room 3A's condition is similar to its other rooms, it definitely has deteriorated over the years. First, room 3A's A/C unit was not cooling enough the room even if you put to the lowest temperature setting. Me and my dad were sweating in the middle of the night! The switch in the bathroom is also hard to reach since the washer and dryer are blocking it so we had to just keep it on. The light inside the room are not enough to illuminate the room. I was not briefed about the "servicing" of this serviced apartment, but during my 3 nights stay, my room was not cleaned nor tidied up. The location is great, but other than that, I'd say you can consider the other serviced properties in BGC.

Everything was good except for the wifi