The location and comfort of the apartment! The owners were very responsive to any inquiries such a request for a taxi.

The stone stairs leading up to the apartment which were manageable but not easy with luggage. Door exiting on to a very busy street.

Great location for both easy access to swimming area and the shops and restaurants.

The bed was a little hard, but that is personal preference. There are approx 10 steps up to apartment from street level and 24 steep steps up to the open roof space.

The property is spacious, stylish, well equipped and in the best location. A short walk to cafes and shops and the water and swimming platform is extremely close. It also has a great roof terrace.

I stayed in Casa Mirabella (the apartment with the beige walls as opposed to the blue ones). Great location in the old town centre of Ortigia. The apartment is spacious, with a living room kitchen open space, a bedroom and a bathroom. Kitchen is well stocked with plates, pots and pans. There are some nice toiletries in the bathroom. Air conditioning works well and kept the apartment cool. The host was responsive and nice and came to the flat promptly to try and fix a problem with the bed when I contacted him.

The apartment was in need of maintenance which had been overlooked in order to keep back to back bookings. Perhaps an option could be to reserve some days as not available for bookings in order to be able to maintain a maintenance schedule and to be able to do regular inspections to find out what needs fixing before it is notified by a guest. I arrived to find some chunks of paint from the ceiling on the bathroom floor. The ceiling in the bathroom had water damage from a previous leak and still had to be redecorated and mended after fixing the source of the leak. The metal bed frame was broken and the bed was very creaky. This improved somewhat after the owner came to tighten the bolts but the bed was actually broken at one its legs so it's likely to happen again if not replaced or professionally repaired. There were other bits needing general maintenance that I discussed with the owner including a broken kitchen cupboard handle, a damaged electric socket and a broken toilet flush button and general redecoration and finishing still to be done around the wall mounted oven and around the glass windows to the balconies. The high table and stools provided were somewhat impractical and I didn't use them. This could be a great place after some maintenance and investing in some new furniture but for now it has room for improvement.