Room was very clean and nice to stay in. We received an upgraded room on check-in, and the views of the lake from this room were wonderful. I am not sure what we would have had if not for the upgrade. Staff were friendly and helpful. The A/C worked great and was really needed for us, who were not accustomed to the heat and humidity. Parking would have been great if we brought a car. Instead, we chose to drop it off in Milan and take other transport to Como and then up to Bellagio. The kitchen was very handy and useful when we chose to use it. There were local markets close by to buy food and cook it for meals in the room. This saved us quite a bit of money. The only complaint I had was about possible usage of the associated resort facilities. The large resort next door had its name all over the residence we stayed in and it would have been nice to be able to use the resort pools or beachfront, even if for a daily fee. But I was told we could not, the following day after I booked the stay. All in all a great stay. Everything you would need is a short walk away, restaurants and shops. The exception is for the public beach, which was about 20-30 min walk and the shoreline was not bare foot friendly. We did make the trek, once, and enjoyed the refreshing swim at the beach.

The host was SPECTACULAR. She was so helpful with everything, even questions that did not pertain to the apartment. She made check easy, even for the older, more technology challenged. I would definitely stay there again.

Beautiful location and modern, roomy comfortable apartment with easy walk to restaurants and shops. Check in is with receptionist at fitness club that shares building but host was easily reached and very responsive. If coming by car location is reached by driving down a narrow tourist crowded street with a restricted access sign which we did not realize until after finding parking far away and walking to the site and getting clarification from the receptionist. Once there, however, parking is provided and easy. We were also surprised to find the heat had been turned off in the building before our arrival and the weather was cool. Host quickly provided a portable heater which sufficed when informed of the problem.

Everything was fine. Excellent location. Very clean room and very nice bathroom and shower. Excellent parking. Hotel took care of my car license plate for going through the ZTL zones.